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Professional Medical/Administrative Assistant and customer service with over 10 years of experience. Knowledgeable in Microsoft Word/Excel, scheduling, medical forms, and data entry. Results-focused with a drive to accomplish organizational goals. Bi-lingual (Spanish/English) speaker with experience helping Spanish-speaking customers. Team-oriented. Enjoy talking with customers and resolving their issues. Exceeded expectations in every role assigned due to goal-orientation and organization skills.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Reliable and hardworking bilingual employee with excellent customer service, multitasking and time management abilities.

Multilingual customer service professional with advanced English, Italian, Portuguese and Spanish abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced office management, managing all back office operations and providing a smooth everyday work flow for 3 different office locations. Worked with multiple teams, and have always been known for my accountability, commitment, willingness to learn and grow, and always working towards and achieving goals. Showed good organization and time management skills, as well as exceptional customer service.

Ismenia Lee Cordero Vargas

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Back Office Advisor II Bilingual

Data Analyst

Map Quality Analyst

Education

Associate's Degree - Medical Office Assistant

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Back Office Advisor II Bilingual

Data Analyst

Map Quality Analyst

Associate's Degree - Medical Office Assistant

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