Sadie Bennett
Plain City,UT
Summary
Experienced office management, managing all back office operations and providing a smooth everyday work flow for 3 different office locations. Worked with multiple teams, and have always been known for my accountability, commitment, willingness to learn and grow, and always working towards and achieving goals. Showed good organization and time management skills, as well as exceptional customer service.
Overview
10
10
years of professional experience
Work History
Back Office Manager
Mountain View Endodontics
Layton, South Ogden, and Pleasant View, UT
04.2024 - Current
- I coordinate daily operations across three high-volume office locations.
- Strong focus on delivering an exceptional patient experience.
- Managing the schedules of multiple assistants and other staff.
- I help ensure efficient workflows, minimized wait times, and seamless continuity of care.
- I oversee inventory and supply management for all sites.
- I provide hands-on customer support by assisting with front office interactions.
- Working chairside alongside the doctor. This role requires attentive communication, empathy, and adaptability.
- Mentored junior dental assistants in techniques and best practices for patient care.
- Streamlined vendor management processes by centralizing information storage, improving contract negotiation strategies, and building strong relationships with key suppliers.
Direct Support Professional/ Manager
North Eastern Services
Layton, UT
06.2022 - 10.2023
- Provided person-centered support to 20–30 individuals daily.
- Created a safe, engaging, and positive experience tailored to each person’s unique needs.
- Built strong and trusting relationships.
- Assisted with daily activities, problem-solving, and the achievement of personalized goals to promote independence.
- I helped oversee daily operations for both the day center and residential homes.
- Resolved conflicts.
- Responded to medical and behavioral emergencies.
- Delivered hands-on assistance with mobility, hygiene, meals, and physical support needs.
- This role required patience, adaptability, clear communication, and a strong commitment to exceptional service for both individuals and their support teams.
Dental Assistant
Midland Dental
Roy, UT
08.2021 - 06.2022
- Worked hands-on with 20+ individuals each day.
- Educated patients on the importance of maintaining consistent six-month cleaning schedules and completing recommended treatments to support their long-term oral health.
- Reached out to patients overdue for care, with friendly reminders, and assistance with convenient scheduling to promote continued service.
- Answered questions accurately, clear, and with compassion so patients felt informed and confident in their care.
- Maintained a calm, reassuring environment in the treatment chair.
- Addressed concerns, anticipated needs, and prioritized comfort at each patients visit.
Dental Assistant
Cooney Family Dental
Syracuse, UT
06.2020 - 08.2021
- Provided attentive, hands-on support to 20+ patients each day.
- Assisted in back-to-back appointments.
- Maintained efficient time management.
- Worked with multiple different insurance companies.
- Regularly supported front desk operations.
- Utilized multiple software systems to assist with patient check-out and billing review.
- Quickly learned and navigated a variety of programs and platforms.
- Scheduled, confirmed, and adjusted appointments.
Receptionist
Farr West Recreation Center
Farr West, UT
08.2016 - 06.2020
- Worked Independently.
- Provided customer-focused front desk support.
- Greeted 30+ visitors each shift, while answering calls, and responding to questions.
- Maintained a clean, organized, and welcoming environment.
- Prepared spaces for multiple events in each shift.
- Effectively de-escalated conflicts between teams by listening and communicating clearly.
- Frequently served as the sole staff member on-site.
- Demonstrated strong accountability, time management, and decision-making in a self-directed environment.
- Utilized multiple digital control systems to manage building operations, including secure access, sound settings, and facility functionality. Also quickly troubleshooting system errors or malfunctions to restore operations.
- Consistently prioritized safety, comfort, and satisfaction.
Education
Highschool Diploma -
Fremont High School
Plain City, UT05.2020
Skills
- Fast learning
- Hard worker
- Efficient worker
- Organized
- Positive attitude
- Good communication skills
Timeline
Back Office Manager
Mountain View Endodontics
04.2024 - Current
Direct Support Professional/ Manager
North Eastern Services
06.2022 - 10.2023
Dental Assistant
Midland Dental
08.2021 - 06.2022
Dental Assistant
Cooney Family Dental
06.2020 - 08.2021
Receptionist
Farr West Recreation Center
08.2016 - 06.2020
Highschool Diploma -
Fremont High School