Overview
Work History
Education
Languages
Timeline
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Ismoilbek Makhkamov

Queens,NY

Overview

7
7
years of professional experience

Work History

Store Manager

Yellow Way Inc
12.2021 - 08.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Store Manager

Silkroad Wireless Inc
08.2017 - 07.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.

Salesperson

Carol Pharmacy
09.2016 - 05.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Science - Computer Engineering

New York City College of Technology of The City University of New York
Brooklyn, NY

Languages

Uzbek
Russian
English

Timeline

Store Manager

Yellow Way Inc
12.2021 - 08.2023

Store Manager

Silkroad Wireless Inc
08.2017 - 07.2021

Salesperson

Carol Pharmacy
09.2016 - 05.2017

Bachelor of Science - Computer Engineering

New York City College of Technology of The City University of New York

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Ismoilbek Makhkamov