Ismoilbek Makhkamov
Queens,NY
Overview
7
7
years of professional experience
Work History
Store Manager
Yellow Way Inc
12.2021 - 08.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Manager
Silkroad Wireless Inc
08.2017 - 07.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
Salesperson
Carol Pharmacy
09.2016 - 05.2017
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Science - Computer Engineering
New York City College of Technology of The City University of New York
Brooklyn, NYLanguages
Uzbek
Russian
English
Timeline
Store Manager
Yellow Way Inc
12.2021 - 08.2023
Store Manager
Silkroad Wireless Inc
08.2017 - 07.2021
Salesperson
Carol Pharmacy
09.2016 - 05.2017
Bachelor of Science - Computer Engineering
New York City College of Technology of The City University of New York