Summary
Work History
Education
Skills
Affiliations
Languages
Timeline
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Isnael diaz

Waterbury,CT

Summary

Proven to excel in customer service and merchandise display, my tenure at Apple Cinemas showcased my ability to enhance guest satisfaction and improve venue safety. Skilled in ticket verification and possessing a courteous demeanor, I consistently contributed to a positive and secure event experience, demonstrating a keen eye for detail and a commitment to excellence. I also restocked and kept the theater ready with the stock necessary.

Work History

Usher/Concessions Worker

Apple Cinemas
Waterbury, CT
06.2022 - 11.2022
  • Greeted guests and directed them to their seats.
  • Verified tickets for entry into the venue.
  • Assisted with seating patrons in a courteous and efficient manner.
  • Ensured that emergency exits were not blocked or obstructed.
  • Monitored guest behavior to ensure compliance with safety regulations.
  • Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
  • Answered questions from guests about events, venues, times..

Education

High School Diploma -

Crosby High School
Waterbury CT
06-2024

Associate of Science - Criminal Justice

Post University
Waterbury, CT
05-2024

Bachelor of Arts - Criminology

Central Connecticut State University
New Britain, CT

Skills

  • Guest and client satisfaction
  • Courteous and professional demeanor
  • Loss prevention training
  • Performance Improvement
  • Ticket verification
  • Heavy Lifting
  • Stock Rotation
  • Customer Service
  • Merchandise Display
  • Supply Restocking

Affiliations

  • Working Out/Exercising
  • Cooking

Languages

Spanish
Professional

Timeline

Usher/Concessions Worker

Apple Cinemas
06.2022 - 11.2022

High School Diploma -

Crosby High School

Associate of Science - Criminal Justice

Post University

Bachelor of Arts - Criminology

Central Connecticut State University

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Isnael diaz