Isobel Lowans
Crowley,TX
Summary
Detail-oriented professional with 3+ years of experience managing front-desk operations in fast-paced service environments. Strong background in customer service, phone coordination, scheduling coordination, and multitasking while maintaining professionalism and efficiency. Seeking to apply strong organizational and interpersonal skills in customer-focused or healthcare settings.
Overview
4
4
years of professional experience
Work History
Hostess
Doc B's
Fort Worth
10.2022 - Current
- Managed front-of-house operations, including guest check-in, waitlist coordination, and reservations.
- Followed all safety and sanitation standards in a fast-paced environment.
- Collaborated with servers, bussers, and kitchen staff to ensure efficient service.
- Managed high volumes of phone calls while organizing reservations and guest scheduling.
- Assisted in training new hosts and supporting team coordination during busy shifts.
- Communication with guests to coordinate reservations, manage waitlists, and maintain organized front-desk operations.
Hostess/Busser
Frescos Cocina Mexicana
Burleson
06.2022 - 10.2022
- Welcomed guests and maintained a positive dining experience during busy hours.
- Followed safety and sanitation procedures.
- Managed guest wait times and seating coordination
- Cleaned and reset tables quickly to maintain efficient table turnover
Education
Associate of Arts - General Study
Tarrant County College
Fort Worth05-2026
High School Diploma - undefined
Crowley High School
Crowley05-2023
Skills
- Customer / Patient Service
- Appointment Scheduling
- Phone communication
- Organization & Multitasking
- Office 365 / Microsoft Office
- Conflict Resolution
- Team Collaboration
- Working in Fast-Paced Environments
- Confidentiality & professionalism
- Attention to Detail
Accomplishments
- Worked closely with servers, bussers, and management to maintain smooth service flow and positive guest experience.
- Provided attentive guest service while handling phone calls, reservations, and in-person requests in a fast-paced environment.
- Coordinated guest seating, reservations, and waitlist management to support efficient front-of-house operations during high-volume service hours.
LANGUAGES
English
Timeline
Hostess
Doc B's
10.2022 - Current
Hostess/Busser
Frescos Cocina Mexicana
06.2022 - 10.2022
High School Diploma - undefined
Crowley High School
Associate of Arts - General Study
Tarrant County College
Relevant Coursework
- Business Communication
- Microsoft Office Applications
- Psychology
- Health, STEM, and Biology courses.