ISRA ASHFAQ
Dollar Tree
SUGAR LAND,TX
2
Languages
8
years of professional experience
Dedicated customer service professional skilled in complaint resolution, cash handling, and guest services. Proven ability to enhance customer satisfaction through effective communication and organization.
Work History
Customer Service Cashier
1 Year 9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store policies to enhance satisfaction.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Ensured cleanliness and organization of checkout area for improved customer experience.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
Server
6 Years 5 Months- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Resolved customer complaints promptly, fostering a welcoming environment and repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma
Skills
Payment processing
Cash handling
Customer complaint resolution
Guest services
Product knowledge
Merchandise restocking
Multitasking and organization
Multitasking
Adaptability and flexibility
Languages
English
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Cashier
Dollar Tree
11.2024 - CurrentRead More
Server
IHOP
03.2018 - 08.2024Read More
GEORGE BUSH HIGH SCHOOL
High School Diploma
Read More