Israel Gutierrez
Northridge ,CA
Summary
I'm a dedicated and customer-focused server with a strong background in order management, payment processing, and upselling. Skilled at providing personalized dining experiences through attentive service and targeted recommendations. Proven ability to thrive in fast-paced environments while ensuring customer satisfaction and maximizing sales.
Overview
1
1
Certification
Work History
Server
Corn N' Crab
Canoga Park
03 2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Food Runner/busser
Aikan sushi
Northridge
04 2025 - Current
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Greeted customers and provided outstanding customer service.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Server
Boiling Crab
Burbank
07 2021 - 01 2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Manager
McDonald's
Burbank
08 2019 - 06 2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Burbank high school
05.2018
Pierce College
08.2024
Skills
- Dining area maintenance
- To-go order preparation
- Order accuracy
- Cash handling
- Food running
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
Corn N' Crab
03 2025 - Current
Food Runner/busser
Aikan sushi
04 2025 - Current
Server
Boiling Crab
07 2021 - 01 2025
Manager
McDonald's
08 2019 - 06 2022
Burbank high school
Pierce College