Israel Jimenez
Austin,TX
Summary
Adept Field Service Engineer III and Installation Lead at SCREEN SPE, I excel in troubleshooting, maintenance, and repair, ensuring peak operational efficiency. My expertise in engineering operational functions and schematic reading, coupled with a knack for leading teams to exceed quality standards, has significantly enhanced system reliability and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Field Service Engineer III; Installation Lead
SCREEN SPE
Marcy, NY
06.2018 - Current
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation
- Completed scheduled appointments on time to drive quality service
- Analyzed problems using advanced diagnostic tools, such as logic analyzers, multimeters, temperature probes, and software analyzers
- Administered installation services and repairs of WS-820 Tool Sets at customer sites as part of long-term maintenance contracts
- Assisted in development of equipment, providing recommendations to engineering designs
- Conducted system tests to ensure proper functioning of hardware components
- Checked team member performance and quality of work against established standards
- Installed upgrades on existing systems according to manufacturer specifications
- Installed new components or replaced defective parts to restore functionality
- Provided onsite installation and configuration of hardware, software, and plumbing for customers
- Provided on-site services, installed new systems and escalated customer complaints
- Repaired defectives units using manuals and tools
- Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting
- Repaired and calibrated systems and equipment post-installation
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects
Education
Aircraft Electrician Certificate - Electrical, Electronics And Communications
U.S. Army Aviation Maintenance School
Virginia Beach, VA03.2003
Skills
- Maintenance
- Troubleshooting
- Repair
- Computer software repair
- Service documentation
- Safety and compliance
- Engineering operational functions
- Schematic reading
- Safety planning
- Equipment installation and repair
References
References available upon request.
References
References available upon request.
Timeline
Field Service Engineer III; Installation Lead
SCREEN SPE
06.2018 - Current
Aircraft Electrician Certificate - Electrical, Electronics And Communications
U.S. Army Aviation Maintenance School
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