Israel Silva-Perez

-Coordinated vehicle parking and retrieval for guests, ensuring timely service and guest satisfaction while in a fast paced environment

-Managed keys and vehicle documentation efficiently to maintain accurate records.

-Assisted guests with luggage handling, providing a welcoming and helpful experience and provide and welcoming environment with hospitality

-Monitored parking area for safety and security, addressing any issues that may occur

-Logged and documented parked vehicle details for accurate records.

-Use surveillance systems to ensure guest, staff, and museum safety

-Coordinated with multiple departments within the museum to support daily task and operations

-Responded to incidents, emergencies, and staff/guest concern through radio or through dispatch phone

-Used DAR system to maintain accurate daily logs and incident reports with strong attention to detail

-Followed procedure to in emergency situations, coordinating with staff and first responders

-Assisted Guest Inquiries with directions or information in a welcoming and professional demeanor

-Processed customer transactions accurately and efficiently.

-Provided Friendly customer service towards customers and help resolve their concern

-Maintained cleanliness and organization within the work area and overall through the establishment

-Handled cash, card, and electronic payments