Israel Tijerina
Edinburg,TX
Summary
Knowledgeable and aspiring individual, with several years of experience in communications and client satisfaction. Adept at solving concerns and answering questions with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling, customer relations and prioritizing calls.
Overview
8
8
years of professional experience
Work History
Dispatcher
EDA Transport
Edinburg, TX
01.2022 - Current
- Call and communicate with companies to compromise on an appropriate price to pick up and deliver their products.
- Provided timely updates and solutions to clients regarding their orders or requests.
- Tracked company vehicles using GPS and provide real-time status updates as needed.
- Utilize computer systems to locate addresses, calculate and estimate arrival times, and provide directions to company drivers when necessary.
- Resolved customer complaints related to delays or service issues.
Host/Server
Yasuke Japanese Sushi
Mcallen , TX
12.2020 - 05.2021
- Take orders over the phone and face to face with a professional and friendly demeanor and satisfy the customers needs to the best of my ability.
- Managed the layout of the dining room to maximize efficiency for staff members.
- Maintained cleanliness of dining and lobby area, including wiping down tables, chairs, and restaurant equipment.
Security/Sheet Runner/Manual Laborer
Bond and Bond Auctioneers
Edinburg, TX
01.2016 - 03.2020
- Deliver forms promptly to the front office
- Check customers receipts and confirm the items they are exiting with match the items on their receipt
- Assist customers with their heavier items into their vehicles and secure them
Education
Bachelor of Arts - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX12-2022
Skills
- Customer/client Relations
- Data Entry
- Schedule and time management
- Active listening and communication
- Problem solving
- Teamwork
Languages
English
Native/ Bilingual
Spanish
Professional
Japanese
Limited
Affiliations
- Weight lifting
- Running
- Networking
- Language learning
- Acquisition of new skills
Accomplishments
- Graduated Cum Laude with a Bachelors in Psychology from The University of Texas Rio Grande Valley
References
References available upon request.
Timeline
Dispatcher
EDA Transport
01.2022 - Current
Host/Server
Yasuke Japanese Sushi
12.2020 - 05.2021
Security/Sheet Runner/Manual Laborer
Bond and Bond Auctioneers
01.2016 - 03.2020
Bachelor of Arts - Psychology
The University of Texas Rio Grande Valley
Similar Profiles
Lindy Crisanto VelasquezLindy Crisanto Velasquez
Server Manager/Business Owner at Sabor Dona EdaServer Manager/Business Owner at Sabor Dona Eda
Habeeburahman C AHabeeburahman C A
Associate Lead QA Engineer at Siemens EDAAssociate Lead QA Engineer at Siemens EDA
Hanish MadanHanish Madan
Sr. System Administrator at Siemens EDASr. System Administrator at Siemens EDA
Elizabeth MejiaElizabeth Mejia
Apprentice Electrician at MMR ConstructorsApprentice Electrician at MMR Constructors
Xavier MoralesXavier Morales
Order Fulfillment at Home DepotOrder Fulfillment at Home Depot