Summary
Overview
Work History
Education
Skills
Timeline
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Israel Venegas

Albuquerque,NM

Summary

Results-driven Operations Manager with over 15 years of experience in the landscaping industry. Expertise in leading large teams, optimizing operations, and driving profitability. Known for implementing innovative solutions, ensuring high standards of safety and quality, and delivering exceptional customer service. Proven track record in managing end-to-end landscaping projects, from initial design to maintenance, while fostering a culture of continuous improvement.

Overview

11
11
years of professional experience

Work History

Operations Manager

Lawn Rangers
04.2022 - 08.2025
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Approved weekly payroll hours for 45+ employees.

Field Supervisor

HeadsUP
01.2017 - 02.2022
  • Supervised field operations teams to complete projects within established timelines.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
  • Administered disciplinary actions to workers violating safety regulations and company policies.

Laborer

HeadsUP
03.2014 - 01.2017
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Assisted with irrigation system maintenance and repair.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.

Education

GED -

CNM
Albuquerque, NM

Skills

  • Bilingual: Proficient in both English and Spanish
  • Operations Management: Strategic planning, process optimization and cost control
  • Team Leadership: Recruiting, training, managing, leading and developing teams of 45 employees
  • Project Management: Oversight of landscaping projects, budgeting, scheduling and quality control
  • Customer Relations: Building and maintaining strong client relationships to ensure satisfaction
  • Safety Compliance: Development and enforcement of safety protocols and training programs
  • Technical Proficiency: Proficient in landscaping software, CRM tools (LMN), and project management platforms
  • Problem Solving: Analytical approach to resolving operational challenges and improvising efficiency

Timeline

Operations Manager

Lawn Rangers
04.2022 - 08.2025

Field Supervisor

HeadsUP
01.2017 - 02.2022

Laborer

HeadsUP
03.2014 - 01.2017

GED -

CNM

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Israel Venegas