Isrrael Ponce

Managing the full scope of the fulfillment process at the warehouse

Train, assess, and improve daily performance of Operations Associates

Managing independent contractor relations including on-boarding, training, and scheduling

Problem solving conflicts and as they arise and tackling ad-hoc tasks

Coordinating rush deliveries and special requests to meet the needs of Fetch residents

Training and dispatching delivery drivers into efficient delivery routes

• Operated pallet jack to move unloaded goods to correct locations in warehouse.
• Followed shipping and receiving procedures for goods and materials.
• Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
• Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
• Managed inventory levels for optimal product availability and reduced waste.

• Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
• Increased overall store performance with thorough monitoring of key performance indicators during night shifts and adjusting strategies accordingly.
• Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
• Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.

Detailing/cleaning inside businesses we have contracts with. Vacuuming, mopping, wiping windows, behind counters, etc.

Completing these within certain time frames before the stores open up again.