Issac Abraham Zelaya
Duluth,United States
Summary
Security Guard with over 6 years of experience adept at maintaining safety protocols and enhancing operational efficiency. Demonstrates a visionary approach to security management, leveraging skills in legal research, document management, and client communication to foster a secure environment. Committed to proactive risk assessment and preventive measures, ensuring optimal safety and client satisfaction.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Johns Creek, GA
05.2025 - Current
- Monitored premises to deter and detect security breaches, ensuring safety of personnel and property.
- Conducted regular patrols, identifying and addressing potential hazards proactively.
- Responded promptly to alarms and incidents, coordinating with local law enforcement when necessary.
- Maintained detailed logs of daily activities, ensuring accurate reporting for management review.
Security Guard
SD Overwatch
Atlanta, GA
10.2023 - 05.2025
- Maintain security protocols and monitor surveillance systems to ensure facility safety, conduct regular patrols, and respond to security incidents
- Document security reports, manage visitor access control, and coordinate with law enforcement while maintaining strict attention to safety procedures
- Foster positive relationships with staff and visitors while enforcing security policies, demonstrating strong communication and conflict resolution skills
- Assess potential security risks, implement preventive measures, and maintain emergency response readiness through continuous situation monitoring
Server, and Bartender
Melting Pot
Duluth, GA
01.2022 - 01.2023
- Created a welcoming atmosphere, boosting customer retention.
- Monitored customer feedback to identify service gaps, implementing targeted improvements that led to noticeable gains in repeat visits.
- Maintained a positive demeanor in fast-paced settings, nurturing customer relationships and reinforcing brand loyalty.
Delivery Driver
Amazon
Atlanta, GA
01.2021 - 01.2022
- Worked closely with dispatch teams to troubleshoot and resolve delivery issues, fostering effective communication and quick resolutions.
- Demonstrated strong teamwork and communication skills, contributing to a positive work environment and collective success.
- Ensured timely package delivery, achieving a consistently high customer satisfaction rate through effective route management.
Education
Political Science
Georgia Gwinnett College
Lawrenceville, GA12.2026
Paralegal Certification - Law
University of Georgia
GA03.2025
Skills
- Incident reporting
- Reliability
- Work ethic
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
Interests
Passionate about music (guitar, drums, and keyboards), avid rock climber, boxing enthusiast, and traveler with a curiosity for new cultures and experiences
Timeline
Security Officer
Allied Universal Security Services
05.2025 - Current
Security Guard
SD Overwatch
10.2023 - 05.2025
Server, and Bartender
Melting Pot
01.2022 - 01.2023
Delivery Driver
Amazon
01.2021 - 01.2022
Political Science
Georgia Gwinnett College
Paralegal Certification - Law
University of Georgia