Summary
Overview
Work History
Education
Skills
Timeline
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Issac Wright

Toms River,NJ

Summary

Dynamic Team Supervisor at Wawa with a proven track record in effective leadership and conflict resolution. Improved team performance through goal-setting and staff training, fostering a collaborative environment. Skilled in cash handling and safety processes, consistently improving workflow and achieving high levels of employee and customer engagement.

Overview

10
10
years of professional experience

Work History

Team Supervisor

Wawa
07.2022 - 04.2025
  • Facilitated strong relationships with customers, our team and other departments leading to improved output.
  • Resolved conflicts with customers and team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated associate performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
  • Responsible for cash handling, till and safe reconciliation, FSRA audits, merchandise pack out, vendor intake and making sure store is clean, reset and ready to operate for morning shift.

Warehouse Forklift Operator

Best Buy
09.2018 - 10.2021


  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
  • Packed items into appropriate containers for shipment.
  • Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
  • Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.

Picker/Packer

Life Extension
09.2015 - 12.2017
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
  • Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

High School Diploma - General Studies

Old Bridge High School
Old Bridge, NJ

Skills

  • Effective leadership
  • Assignment delegation
  • Report preparation
  • Complaint handling
  • Staff training
  • Daily workflow improvement
  • Employee engagement
  • Problem-solving
  • Overseeing daily activities
  • Work Planning and Prioritization
  • Cash handling
  • Client support
  • Safety processes and procedures
  • Conflict resolution
  • Safety
  • SOP adherence
  • Teamwork and collaboration
  • Verbal and written communication
  • Client communication

Timeline

Team Supervisor

Wawa
07.2022 - 04.2025

Warehouse Forklift Operator

Best Buy
09.2018 - 10.2021

Picker/Packer

Life Extension
09.2015 - 12.2017

High School Diploma - General Studies

Old Bridge High School

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Issac Wright