ISTEKAR AHMED SAKIB
Hamtramck,MI
Summary
Dynamic, results-oriented professional with strong communication and interpersonal skills, holding an Associate degree from Wayne County Community College District. Proven ability to thrive under pressure, adapt swiftly to changing environments, and collaborate effectively within diverse teams. Recognized for dependability and a commitment to delivering high-quality work with professionalism and efficiency. Eager to leverage these strengths to contribute positively in a challenging role.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Sales Representative
Upskill Consultancy
Jackson Heights, NY
05.2025 - Current
- Engaged with customers to provide professional assistance and cultivate lasting client relationships.
- Managed over 50 customer calls per day.
- Developed and implemented promotional campaigns for products and services, focusing on maximizing outreach and brand awareness.
- Engaged with team members to align strategies and accomplish shared goals.
- Cultivated strong relationships through proficient communication and expert handling of customer inquiries.
- Developed and maintained strong customer relationships to enhance client retention.
Payroll Assistant
Staffline LLC
Redford, MI
02.2023 - 01.2024
- Processed payroll data for over 200+ employees accurately, ensuring timely employee payments.
- Collaborated with HR to resolve payroll discrepancies effectively.
- Utilized payroll software to streamline data entry and processing tasks.
- Communicated with employees regarding payroll inquiries and adjustments promptly.
- Maintained payroll information by calculating, collecting, and entering data.
Data Entry Clerk
Staffline LLC
Redford, MI
05.2019 - 01.2023
- Entered and maintained accurate data in internal databases.
- Reviewed 200 documents per day for accuracy and completeness before processing.
- Assisted in organizing and filing records systematically.
- Collaborated with team members to streamline data entry processes.
- Utilized spreadsheet software to track project progress effectively.
- Identified discrepancies in data and resolved issues promptly while verifying and correcting 100+ records daily.
- Maintained 99% data entry accuracy.
Receptionist Coordinator
Staffline LLC
Redford, MI
02.2017 - 04.2019
- Managed front desk operations, greeting visitors and ensuring a welcoming environment.
- Coordinated appointment scheduling, optimizing daily office workflow for efficiency.
- Assisted in onboarding new staff by providing orientation and training resources for over 20 applicants per day.
- Maintained accurate records of incoming calls, up to 70 calls per day, and visitor inquiries for streamlined communication.
- Supported administrative tasks, including data entry and document preparation, enhancing office productivity.
Education
Associate Degree - Cybersecurity
Wayne County Community College District
Detroit, Michigan06-2026
Skills
- Clear interpersonal communication
- Calm in challenging environments
- Cross-functional teamwork
- Service-oriented communication skills
- Courteous professional demeanor
- Effective time management
- Analytical problem solving
- Dedicated work ethic
- Flexible and adaptable
- Fundamental knowledge of Microsoft Office
Languages
English
Bengali
Timeline
Sales Representative
Upskill Consultancy
05.2025 - Current
Payroll Assistant
Staffline LLC
02.2023 - 01.2024
Data Entry Clerk
Staffline LLC
05.2019 - 01.2023
Receptionist Coordinator
Staffline LLC
02.2017 - 04.2019
Associate Degree - Cybersecurity
Wayne County Community College District