Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ISWARYA RAMASAMY

Assistance Teacher
Birmingham,AL

Summary

Results-driven and detail-oriented Beginner Salesforce Administrator with a solid foundation in Salesforce CRM administration and a passion for leveraging technology to streamline business processes. With a strong understanding of Salesforce functionalities, data management, and user support, I am committed to maximizing the value of Salesforce for organizations and supporting their growth.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Assistant Teacher

Montessori Kids Universe
06.2023 - Current
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Supported teacher in preparing individualized learning plans for underperforming students.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Skilled at working independently and collaboratively in a team environment.

Salesforce Administrator

FreeLancing Project
06.2022 - 06.2023

Responsibilities:

► The Project basically is about CRM for Education and Employment.

► It's two different applications, one is for Education and the other is for Employment. I basically work as the main System Administrator for handling the work environment.

► Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs and Components to suit the needs of the application.

► Implemented Pick Lists, Dependent Pick Lists, Lookup, Junction Objects, Master-Detail Relationships, Validation, and Formula Fields to the Custom Objects.

► Removed the redundancy and duplicity of user accounts.

► Used Security settings through Profiles and Permissions and handled data access to the respective users.

► Used SQL & SOSL with consideration to Governor Limits for data manipulation needs of the applications Platform database objects.

► Responsible for Unit testing and performance testing of SFDC API/Wed Service.

► For maintaining the correctness of the data have also done various Data loading operations such as uploading, Inserting, exporting using Data Loader & Import Wizard in Salesforce.com.

► Developed and configured Dashboards, Ad hoc Reports and Report folders for different user profiles based on the need in the organization.

SYSTEM ENGINEER

JPMorgan Chase (Client) / Tata Consultancy Service
12.2013 - 09.2015

Project Name: Access Review Tool

Responsibilities:

► Played a key role in the complete Software Development Life Cycle (SDLC), actively participating in analysis, design, development, and testing phases of projects, ensuring their successful delivery using Agile Methodology.

► Skilled in requirement gathering and understanding business needs, translating them into comprehensive High-Level Design (HLD) documents that serve as blueprints for developing solutions aligned with organizational goals.

► Developed and provided ongoing support Access review tool using ETL Informatica.

► Effectively utilized Jira as project tracking tools for seamless management of development activities throughout the software development lifecycle.

► Proficiently resolved technical issues that arose during the development and integration phases, ensuring smooth progress and successful completion of projects.

Education

Master of Engineering - Mobile And Pervasive Computing

ANNA UNIVERSITY
Tamil Nadu, India
08.2011 - 04.2013

Bachelor of Engineering - Computer Science And Engineering

ANNA UNIVERSTY
Tamil Nadu, India
08.2007 - 04.2011

Skills

  • ► Salesforce Administration

  • ► Reports and Dashboards

  • ► Collaboration and Communication

  • ► AGILE methodology

  • ► SQL

  • ► Informatica

  • ► ETL

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Certified [Job Title], [Company Name] - [Timeframe]

02-2024

Assistant Teacher

Montessori Kids Universe
06.2023 - Current

Salesforce Administrator

FreeLancing Project
06.2022 - 06.2023

SYSTEM ENGINEER

JPMorgan Chase (Client) / Tata Consultancy Service
12.2013 - 09.2015

Master of Engineering - Mobile And Pervasive Computing

ANNA UNIVERSITY
08.2011 - 04.2013

Bachelor of Engineering - Computer Science And Engineering

ANNA UNIVERSTY
08.2007 - 04.2011
ISWARYA RAMASAMYAssistance Teacher