Results-driven and detail-oriented Beginner Salesforce Administrator with a solid foundation in Salesforce CRM administration and a passion for leveraging technology to streamline business processes. With a strong understanding of Salesforce functionalities, data management, and user support, I am committed to maximizing the value of Salesforce for organizations and supporting their growth.
Responsibilities:
► The Project basically is about CRM for Education and Employment.
► It's two different applications, one is for Education and the other is for Employment. I basically work as the main System Administrator for handling the work environment.
► Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs and Components to suit the needs of the application.
► Implemented Pick Lists, Dependent Pick Lists, Lookup, Junction Objects, Master-Detail Relationships, Validation, and Formula Fields to the Custom Objects.
► Removed the redundancy and duplicity of user accounts.
► Used Security settings through Profiles and Permissions and handled data access to the respective users.
► Used SQL & SOSL with consideration to Governor Limits for data manipulation needs of the applications Platform database objects.
► Responsible for Unit testing and performance testing of SFDC API/Wed Service.
► For maintaining the correctness of the data have also done various Data loading operations such as uploading, Inserting, exporting using Data Loader & Import Wizard in Salesforce.com.
► Developed and configured Dashboards, Ad hoc Reports and Report folders for different user profiles based on the need in the organization.
Project Name: Access Review Tool
Responsibilities:
► Played a key role in the complete Software Development Life Cycle (SDLC), actively participating in analysis, design, development, and testing phases of projects, ensuring their successful delivery using Agile Methodology.
► Skilled in requirement gathering and understanding business needs, translating them into comprehensive High-Level Design (HLD) documents that serve as blueprints for developing solutions aligned with organizational goals.
► Developed and provided ongoing support Access review tool using ETL Informatica.
► Effectively utilized Jira as project tracking tools for seamless management of development activities throughout the software development lifecycle.
► Proficiently resolved technical issues that arose during the development and integration phases, ensuring smooth progress and successful completion of projects.
► Salesforce Administration
► Reports and Dashboards
► Collaboration and Communication
► AGILE methodology
► SQL
► Informatica
► ETL
Certified [Job Title], [Company Name] - [Timeframe]
Certified [Job Title], [Company Name] - [Timeframe]