Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Italia Ferguson

Lemoore,California

Summary

Versatile Professional with Expertise in Dance Instruction, Hospitality, and Administration
Motivated Appointment Setter | Driven to Excel in Sales and Deliver Outstanding Results

Overview

12
12
years of professional experience

Work History

BARTENDER

Reyna's Restaurant
06.2018 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

WAITRESS

Reyna's Restaurant
01.2013 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Solar Sales Representative

SolarAi
07.2024 - 08.2024
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.

OFFICE ADMINISTRATOR

Green Media Creations
11.2019 - 06.2023
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed detailed plans based on broad guidance and direction.

DANCE INSTRUCTOR

The Dance Studio of Fresno
08.2017 - 06.2019
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.

DANCE INSTRUCTOR

Kings Dance Center
09.2016 - 06.2019
  • Optimized instruction based on student feedback and assessments of courses.

Education

Remote Closing Academy
10.2024

CERTIFICATE OF COMPLETION - undefined

Konkuk University
Seoul, South Korea
08.2023

CERTIFICATE OF COMPLETION - undefined

National Notary Association
03.2022

CERTIFICATE OF COMPLETION -

West Hills Community College
Lemoore, California
05.2019

CERTIFICATE OF COMPLETION -

College of The Sequoias
Visalia, California
05.2019

HIGH SCHOOL DIPLOMA - undefined

San Joaquin Memorial High School
Fresno, California
06.2015

Skills

  • Remote work experience
  • Spanish
  • Korean
  • Skilled in building rapport and pitching products
  • Attention to detail
  • Problem-solving
  • Collaboration
  • Data entry
  • Rapport building
  • Energetic self-starter
  • Persuasion techniques
  • Calm Demeanor
  • Marketing and sales
  • Cold calling strength

Timeline

Solar Sales Representative

SolarAi
07.2024 - 08.2024

OFFICE ADMINISTRATOR

Green Media Creations
11.2019 - 06.2023

BARTENDER

Reyna's Restaurant
06.2018 - Current

DANCE INSTRUCTOR

The Dance Studio of Fresno
08.2017 - 06.2019

DANCE INSTRUCTOR

Kings Dance Center
09.2016 - 06.2019

WAITRESS

Reyna's Restaurant
01.2013 - Current

CERTIFICATE OF COMPLETION - undefined

Konkuk University

CERTIFICATE OF COMPLETION - undefined

National Notary Association

HIGH SCHOOL DIPLOMA - undefined

San Joaquin Memorial High School

Remote Closing Academy

CERTIFICATE OF COMPLETION -

West Hills Community College

CERTIFICATE OF COMPLETION -

College of The Sequoias

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Italia Ferguson