Italia Solis
Los Angeles,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
Los Angeles, TX
03.2026 - Current
- Delivered exceptional service to high volume of daily customers, ensuring satisfaction and repeat visits.
- Greeted customers, answered questions, and recommended specials, contributing to increased sales.
- Resolved guest concerns through calm communication and attentive service, fostering positive dining experiences.
- Took accurate food and beverage orders using point-of-sale system
- Executed accurate money transactions, adhering to company procedures for cash handling to maintain financial integrity.
- Demonstrated enthusiasm for enhancing customer experiences to enhance customer dining experience. and knowledge about restaurant's menu and products.
Server
Cheddars Scratch Kitchen
El Paso, Texas
01.2021 - 01.2026
- Greeted guests and guided dining experiences at scratch kitchen restaurant
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Took accurate food and beverage orders using point-of-sale system
- Resolved guest concerns with calm communication and attentive service
- Presented menus and described Cheddar's made-from-scratch dishes and specials
- Maintained clean tables, service stations, and dining areas during shifts
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Del Valle High School
El Paso, TXSome College (No Degree) - Criminal Science
St. Mary’s University
San Antonio, TXSkills
- Handle customer questions and concerns
- Attention to detail
- Multitask
- Attentive
- Reliable
- Dependable
Languages
English
Professional
Spanish
Professional
Sign language
Limited
Timeline
Server
Olive Garden Restaurant
03.2026 - Current
Server
Cheddars Scratch Kitchen
01.2021 - 01.2026
Del Valle High School
Some College (No Degree) - Criminal Science
St. Mary’s University