Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

I'Tia Wells

El Paso,TX

Summary

Dynamic and dedicated professional with experience as a Youth Program Assistant at School Age Center, excelling in customer service and conflict resolution. Proven ability to create engaging environments for youth, enhance program quality, and enforce regulations, while effectively managing multiple tasks and ensuring high satisfaction ratings.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CYPA Youth Program Assistant

School Age Center
09.2021 - 08.2024
  • Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
  • Created safe, fun environment for children and teens attending special programs at SAC facility.
  • Assisted with youth development and other recreation programs to improve quality of camper experience.
  • Explained and enforced rules and regulations of SAC program.
  • Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
  • Assisted SAC by supporting children and completing administrative and clerical tasks for program.
  • Assisted SAC by supporting children and completing administrative and clerical tasks for program.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
  • Assisted with youth development and other recreation programs to improve quality of camper experience.
  • Explained and enforced rules and regulations of SAC program.

Crew Member

Jimmy John's Gourmet Sandwiches
08.2020 - 08.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Bachelor of Science - Psychology

North Carolina Central University
Durham, NC
11-2027

Skills

  • Customer Service
  • Verbal and Written Communication
  • Conflict Resolution
  • Time Management
  • Calm Under Pressure
  • Problem Solving
  • Decision Making
  • Communication and Cooperation
  • Multitasking and Prioritization
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication

Certification

  • First Aid/CPR Certified

Timeline

CYPA Youth Program Assistant

School Age Center
09.2021 - 08.2024

Crew Member

Jimmy John's Gourmet Sandwiches
08.2020 - 08.2021

Bachelor of Science - Psychology

North Carolina Central University

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I'Tia Wells