William Stevenson
Service Technician
Oceanside,CA
Summary
Team-centered Certified Technician with excellent mechanical aptitude and top-notch customer service skills. Adept at dealing with customer demands, handling complaints and troubleshooting issues. Passionate about quickly responding to issues and finding effective solutions.
Overview
4
4
years of professional experience
Work History
Certified Technician
Valvoline Instant Oil
Vista, California
03.2026 - Current
- Conducted multi-point vehicle inspections to identify maintenance needs and safety concerns.
- Performed oil changes and fluid exchanges efficiently, adhering to established protocols and standards.
- Provided exceptional customer service by addressing inquiries and recommending appropriate service options.
- Maintained cleanliness and organization of work area, contributing to a safe and efficient environment.
Retail Sales Lead
Hobby Lobby Retail Stores
Oceanside, CA
08.2022 - 02.2026
- Listened to customers to determine optimal service and applicable products
- Conducted store repairs and maintenance such as Framing equipment/machines, floor tiles, shelving/fixtures, and emergency work on POS devices.
- Maintained store cleanliness and organization, ensuring a pleasant shopping experience for all customers.
- Role included: Stocking and ordering of two departments and cashiering when necessary
Education
High School Diploma -
Coastal Academy High School
Oceanside06-2022
Skills
Customer service experience
Electrical repair
Hardware installation
Software configuration
Works Well Under Pressure
Multitasking and organization
Teamwork and collaboration
Timeline
Certified Technician
Valvoline Instant Oil
03.2026 - Current
Retail Sales Lead
Hobby Lobby Retail Stores
08.2022 - 02.2026
High School Diploma -
Coastal Academy High School