Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Itsaira Martinez

Willis,TX

Summary

Detail-oriented and customer-focused professional with experience in retail and cash handling. Seeking to leverage strong organizational skills and a commitment to excellent service to your company.

Overview

5
5
years of professional experience

Work History

Insurance Sales Agent

Pronto Insurance Company
02.2025 - Current
  • Cultivated relationships with clients to understand personal insurance needs and recommend appropriate coverage options.
  • Educated clients on policy features, benefits, and exclusions to ensure informed decision-making.
  • Educated clients on insurance policies and procedures.
  • Finalized sales and collected necessary deposits.
  • Sold auto, home, SR-22s other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

Cashier

Conroe Super Dry Clean
08.2024 - 01.2025
  • Worked with supervisory team to meet customer needs.
  • Kept clean, organized and well-stocked checkout areas.
  • Gave customers full attention and attended to their needs.
  • Informed customers of promotions and special offers to increase sales.
  • Balanced cash drawer at beginning and end of each shift.
  • Bagged, boxed or wrapped products for customers.
  • Addressed customer questions and complaints with professionalism.
  • Recorded daily transactions in system using correct procedures and focusing on accuracy.

Sales Associate

Cricket Wireless
06.2022 - 05.2023
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Actively listened to customer concerns, addressing issues promptly and professionally.
  • Assisted customers in finding suitable products according to their needs.
  • Handled cash register transactions efficiently and accurately.
  • Acquired extensive knowledge of products and services offered at store.
  • Promoted current sales promotions and special offers to increase revenue.

Sales Associate

Boostmobile
03.2021 - 04.2022
  • Delivered high-quality customer service by assisting customers with product selection and troubleshooting mobile issues.
  • Accurately handled cash transactions, ensuring a balanced cash drawer and maintaining precise financial records throughout the shift.
  • Managed inventory by organizing stock and implementing effective merchandising strategies to enhance product visibility and sales.
  • Collaborated with team members to achieve sales targets and participated in store promotions and marketing initiatives.

Education

High School Diploma -

Willis High School
05.2021

Skills

  • Cash Register Operation
  • Returns processing
  • Drawer balancing
  • Customer Service
  • Product Recommendations
  • Product restocking
  • Sales Techniques
  • Fast Learner
  • Multitasking

LANGUAGE

English; Native
Spanish: Near-native listening and speaking

Timeline

Insurance Sales Agent

Pronto Insurance Company
02.2025 - Current

Cashier

Conroe Super Dry Clean
08.2024 - 01.2025

Sales Associate

Cricket Wireless
06.2022 - 05.2023

Sales Associate

Boostmobile
03.2021 - 04.2022

High School Diploma -

Willis High School

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