Itsayana Campos
Chicago,IL
Summary
Proven law enforcement and security professional with extensive experience at Chicago Police Department, adept in complex problem-solving and staff training. Demonstrates strong communication skills, ensuring effective team coordination and enhanced client relations. Excelled in implementing advanced security measures, significantly reducing unauthorized access and improving safety protocols. Fluent in Spanish, excelling in diverse environments.
Overview
8
8
years of professional experience
Work History
Security Officer
P4 Security
04.2019 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Managed team schedules to provide effective security coverage for building needs.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Retail Security Officer
Protect Security Services
05.2023 - Current
- Managed access control to restricted areas within the store, ensuring that only authorized personnel entered sensitive locations.
- Reduced incidents of shoplifting through prompt identification and reporting of suspicious activities.
- Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
- Conducted daily store walk-throughs to identify potential security risks.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
Police Officer
Chicago Police Department
03.2018 - 05.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining high level of expertise within field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Assisted in development of crime prevention strategies, resulting in safer neighborhoods.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored traffic violations, issuing citations as necessary.
- Obtained information from arrested subjects to conduct debriefings.
- Mentored new officers on department policies and procedures, contributing to well-trained and effective team.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Trained other officers in firearms and self-defense tactics.
- Thoroughly analyzed criminal information and processed crime scenes.
Security Officer
Blue Star Security
03.2019 - 04.2023
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Implemented preventative measures to deter theft by maintaining high visibility throughout store during peak hours.
- Managed access control to restricted areas within store, ensuring that only authorized personnel entered sensitive locations.
Chicago Cubs Security
Chicago Cubs & Safety Operations
01.2017 - 07.2017
- Deescalated potential conflicts through tactful communication and proactive intervention strategies.
- Assisted in the implementation of advanced access control systems, reducing unauthorized entry into restricted areas.
- Maintained a secure environment by enforcing strict adherence to club policies and regulations.
- Checked IDs and closely examined patrons' faces to verify age.
- Used metal detectors or performed pat-downs and bag searches.
- Examined doors, windows and gates to verify security.
Education
Law Enforment And Justice Administration
Western Illinois University
Macomb, IL2015
City Colleges of Chicago - Wilbur Wright College
Chicago, IL2014
High School Diploma -
Chicago Public High School
Chicago, IL06.2012
Skills
- Staff Training and Development
- Complex Problem-Solving
- Report Writing
- Data Entry
- Client Relations
- Native Spanish fluency
- Strong Communication Skills
Timeline
Retail Security Officer
Protect Security Services
05.2023 - Current
Security Officer
P4 Security
04.2019 - Current
Security Officer
Blue Star Security
03.2019 - 04.2023
Police Officer
Chicago Police Department
03.2018 - 05.2023
Chicago Cubs Security
Chicago Cubs & Safety Operations
01.2017 - 07.2017
Law Enforment And Justice Administration
Western Illinois University
City Colleges of Chicago - Wilbur Wright College
High School Diploma -
Chicago Public High School
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