John Head
Cape Coral
Summary
Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity.
Overview
10
10
years of professional experience
Work History
Security Manager
Wackenhut Corp
Aurora
12.2003 - 06.2013
- Developed security protocols for high-risk environments and sensitive locations.
- Conducted regular training sessions for security personnel on emergency response procedures.
- Implemented risk assessment strategies to identify vulnerabilities in security operations.
- Monitored surveillance systems to detect suspicious activities and prevent incidents.
- Coordinated incident investigations and prepared detailed reports for management review.
- Supervised daily operations of security staff, ensuring adherence to company policies.
- Reviewed and updated security policies to align with industry standards and regulations.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Conducted regular staff training on security policies and procedures.
- Maintained team compliance with professionalism guidelines and security team standards.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Recommended changes in processes and procedures related to information security and risk management.
- Developed and implemented training methods to promote improved officer performance.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
Education
Associate of Applied Science -
Denver Technical College
Denver08-2002
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, CO05-2000
Skills
- Security protocol development
- Risk assessment strategies
- Incident investigation coordination
- Surveillance system monitoring
- Emergency response training
- Access control management
- Effective communication
- Attention to detail
- Staff training development
- Situational awareness
- Incident reports
- Asset protection
- Intrusion detection
Timeline
Security Manager
Wackenhut Corp
12.2003 - 06.2013
Associate of Applied Science -
Denver Technical College
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver