TESSA IRBY
Damascus,OR
Summary
Hardworking and dependable team player with a strong food service background and relevant retail food sales and preparation skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy. Focused on proper food handling, safety procedures, and excellent customer service.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
01.2023 - Current
- Pleasantly interacts with customers during hectic periods to promote fun, positive environment.
- Created and served brand-specific café beverages with focus on speed, quality, and consistency.
- Clean counters, machines, utensils, and seating areas daily.
- Control line and crowd with quick, efficient service
Deli Clerk
Safeway
01.2021 - 01.2022
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Maintained clean workspace to maximize productivity and safety.
Cashier
Safeway
01.2020 - 01.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Utilized POS system.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged, and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - General Studies
Portland Community College
Portland, ORHigh School Diploma -
Sam Barlow High School, Portland Community College
Gresham, OR06.2020
Skills
- Food Services- Cleaning and Sanitizing
- Proper Retail Food Preparation
- Coffee Machinery Operation
- Beverage Preparation and Drink Consistency
- High-Volume Environments
- Kitchen and Food Safety
- Customer Service
- Cash Register and POS Operations
- Microsoft Office Suite Proficiency
- Adobe Acrobat and Premier Experience
Affiliations
4-H Senior Member, Clackamas, OR
- Dog Training and Showmanship Participant- Required dedicated training and regular participation in practices and tournaments. Included annual participation in local fairs.
- Volunteer with youth, including December craft-making and Santa-based activities. Emphasis on leadership and community service.
Timeline
Barista
Starbucks
01.2023 - Current
Deli Clerk
Safeway
01.2021 - 01.2022
Cashier
Safeway
01.2020 - 01.2021
Associate of Arts - General Studies
Portland Community College
High School Diploma -
Sam Barlow High School, Portland Community College
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