Itzak Gonzalez
Verizon
San Diego,CA
2
Languages
1
Certification
5
years of professional experience
Dedicated worker with years of customer service experience. Thrive in fast-paced environments, remain calm under pressure. Willing to always and deliver with exceptional care and passion.
Work History
Sales Representative
1 Year- Addressed customer service inquiries at the front desk
- Delivered exceptional service in-store to enhance client satisfaction
- Sold products with integrity, ensuring client needs were prioritized
Cashier/Concessions/Janitorial
1 Year 6 Months- Greet customers, sell tickets and concessions, and answer questions.
- Greeted customers, sold tickets and concessions, and addressed inquiries to enhance customer satisfaction.
- Ensure all customers know what theater they are assigned in order to manage crowd control and safety in the lobby.
- Sanitized and maintained bathrooms and seating stations to uphold cleanliness and hygiene standards.
- Monitored theaters and halls to minimize distractions and promote an enjoyable viewing experience for guests.
Pool Service Technician
6 Months- Care for and maintain clients’ pools on a regular schedule.
- Test water quality and balance chemicals to ensure safe swimming conditions.
- Perform routine maintenance by cleaning filters, replacing light fixtures, and conducting equipment checks to optimize pool functionality.
- Identify and repair damages in pool tiles or filters to maintain aesthetic appeal and structural integrity.
- Ensure proper chemical handling and waste disposal in accordance with safety regulations.
Education
High School Diploma
Course Certificate - EMT
Skills
Sales Techniques
Out going people person
Sales Reporting
Critical thinking
Conflict Resolution
Detail-oriented under pressure
Time Management
Collaboration & Teamwork
Strong Interpersonal Communication
Critical Thinking & Adaptability
Certification
- National Registry of Emergency Medical Technicians (NREMT) – Certified
- Basic Life Support (BLS) / CPR – Certified
- California DMV issued Ambulance driver certificate
- San Diego County EMT Certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Representative
Verizon
08.2025 - CurrentRead More
Cashier/Concessions/Janitorial
AMC Theaters
06.2024 - 12.2025Read More
Pool Service Technician
I & A Pool Services
02.2022 - 08.2022Read More
Southwestern College
Course Certificate from EMT
Read More
Olympian
High School Diploma
Read More
CORE STRENGTHS
- Self motivated: Always looking to improve on self to better my skills and craft
- Reliable & able to adapt: Stay calm under pressure and adjust quickly to changing situations.
- Communication: Clear, Concise and effective communication in order to keep establishment and customers happy
- Team Player: Collaborate effectively to achieve goals and support team success.
- Driven to grow: Committed to ongoing education and continuous professional development.