Itzayana Romero
Bronx
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Tick Tock Diner. Expert in strong multitasking and conflict resolution, I enhanced guest experiences by optimizing table turnover and training new staff. Committed to fostering a welcoming atmosphere while prioritizing customer satisfaction in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Tick Tock Diner
481 8th Ave New York, NY 10001 United States
09.2023 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere in high-traffic dining environment.
- Managed reservation system, optimizing table turnover and enhancing guest experience.
- Coordinated with waitstaff to streamline service flow and address customer needs promptly.
- Assisted in training new host staff, sharing best practices for customer engagement and service excellence.
Education
High School Diploma -
Bronxwood Preparatoy Academy
921 E 228th St Bronx, NY 10466 United States07.2024
Skills
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Tick Tock Diner
09.2023 - Current
High School Diploma -
Bronxwood Preparatoy Academy