Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Itzel Cota

Phoenix,AZ

Summary

Dependable Shift Supervisor at PLS Check Cashing with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

1
year of professional experience

Work History

PLS Check Cashing
Phoenix, AZ

Shift Supervisor
06.2022 - 09.2023

Job overview

  • Provided on-the-job training to new staff members.
  • Resolved customer complaints in a timely manner.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Completed opening and closing duties to facilitate business operations.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Education

Grand Canyon University
Phoenix, AZ

Bachelor of Science from Accounting
04.2025

University Overview

  • Member of The National Society of Collegiate Scholars (NSCS), 2022
  • Student Inspiring Students Full Tuition Scholarship (SIS)

Skills

  • Business Development
  • Schedule Development
  • Process Improvement
  • Inventory Control
  • Training and Mentoring

Languages

English
Professional
Spanish
Professional

Timeline

Shift Supervisor
PLS Check Cashing
06.2022 - 09.2023
Grand Canyon University
Bachelor of Science from Accounting
Itzel Cota