Summary
Work History
Education
Skills
Languages
Timeline
Generic

Itzel Marquez

Dallas,TX

Summary

Dynamic leader with proven expertise in team motivation and problem-solving, honed at Chick-fil-A and YMCA. Excelled in fostering inclusive environments and enhancing team performance through analytical thinking and effective communication. Achieved significant improvements in team efficiency and collaboration, demonstrating a keen attention to detail and a strong ability to prioritize tasks.

Work History

Team Leader

Chick-fil-A
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Head Summer Camp Counselor

YMCA
  • Ensured camper safety through vigilant supervision and adherence to established camp policies.
  • Established a positive camp culture by modeling professionalism, enthusiasm, and respect at all times.
  • Collaborated with other departments for the successful execution of special events and field trips.
  • Facilitated open communication between counselors, campers, and administration through regular meetings and checkins.

Lead Hostess

Vidorra
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.

Education

Diploma -

Newman Smith HighSchool
Carrollton, TX
05.2020

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work Planning and Prioritization
  • Documentation and reporting
  • Complex Problem-solving
  • Analytical thinking
  • Verbal and written communication

Languages

Spanish
Native or Bilingual

Timeline

Team Leader

Chick-fil-A

Head Summer Camp Counselor

YMCA

Lead Hostess

Vidorra

Diploma -

Newman Smith HighSchool

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Itzel Marquez