Itzel Martinez
Salinas,CA
Summary
Obtain a position that will allow me to develop strong competencies and continue to grow professionally within a respectable company. A dependable and thorough team player who formats and provides information in a clear and concise manner. Adept to working effectively in various types of work environments while meeting deadlines.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surgery Scheduler III
Sutter Health- PAMF OB/GYN
Santa Cruz , CA
10.2019 - Current
- Book surgeries according to physician volume and maintained prompt turnaround times.
- Located scheduling barriers and implement appropriate solutions.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Verify and input charges and billing for ten providers for services rendered at two hospitals.
- Ensure schedule for all providers that include vacation, time off, LOA, on call, and days off are accurate in both systems.
Administrative Assistant II
Monterey County Surgical Associates
Monterey , CA
02.2017 - 10.2019
- Organized patient charts, gathering medical histories, lab results and consents.
- Tracked and processed patients disability and worker compensation claims
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Sent H&P form and other patient information to surgery facility.
- Reviewed CPT and ICD codes to check accuracy for billing.
- Developed new filing and organizational practices in Excel to keep track of bariatric surgeries and patients.
Supervisor/Key Carrier
Home Depot
Salinas , CA
03.2012 - 12.2016
- Motivated and evaluated 40+ employees for performance improvement and goal achievement.
- Coordinated employee schedules according to shift changes and availability.
- Addressed customer concerns with suitable solutions.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Present quarterly sales, losses, and plan of improvement
Education
Associate of Science - Administration of Justice
Merced Community Collage
Merced, CA05.2023
Skills
- Exceptional leadership and interpersonal communication skills
- Ability to react calmly and effectively in stressful environments
- Ability to multitask and prioritize
- Able to adhere to legal and societal requirements
- Manage time effectively in high volume clinic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Adult and Pediatric First Aid/CPR/AED Training - 2023
- Domestic Violence Counselor Certification - 2023
Timeline
Surgery Scheduler III
Sutter Health- PAMF OB/GYN
10.2019 - Current
Administrative Assistant II
Monterey County Surgical Associates
02.2017 - 10.2019
Supervisor/Key Carrier
Home Depot
03.2012 - 12.2016
Associate of Science - Administration of Justice
Merced Community Collage
- Adult and Pediatric First Aid/CPR/AED Training - 2023
- Domestic Violence Counselor Certification - 2023
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