Itzel Martinez
Salinas,CA
Summary
Obtain a position that will allow me to develop strong competencies and continue to grow professionally within a respectable company. A dependable and thorough team player who formats and provides information in a clear and concise manner. Adept to working effectively in various types of work environments while meeting deadlines.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surgery Scheduler III
Sutter Health- PAMF OB/GYN
Santa Cruz, CA
10.2019 - Current
- Book surgeries according to physician volume and maintained prompt turnaround times.
- Located scheduling barriers and implement appropriate solutions.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Verify and input charges and billing for ten providers for services rendered at two hospitals.
- Ensure schedule for all providers that include vacation, time off, LOA, on call, and days off are accurate in both systems.
Administrative Assistant II
Monterey County Surgical Associates
Monterey, CA
02.2017 - 10.2019
- Organized patient charts, gathering medical histories, lab results and consents.
- Tracked and processed patients disability and worker compensation claims
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Sent H&P form and other patient information to surgery facility.
- Reviewed CPT and ICD codes to check accuracy for billing.
- Developed new filing and organizational practices in Excel to keep track of bariatric surgeries and patients.
Supervisor/Key Carrier
Home Depot
Salinas , CA
03.2012 - 12.2016
- Motivated and evaluated 40+ employees for performance improvement and goal achievement.
- Coordinated employee schedules according to shift changes and availability.
- Addressed customer concerns with suitable solutions.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Present quarterly sales, losses, and plan of improvement
Education
Associate of Science - Administration of Justice
Merced Community Collage
Merced, CA05.2023
Skills
- Exceptional leadership and interpersonal communication skills
- Ability to react calmly and effectively in stressful environments
- Ability to multitask and prioritize
- Able to adhere to legal and societal requirements
- Manage time effectively in high volume clinic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Adult and Pediatric First Aid/CPR/AED Training - 2023
- Domestic Violence Counselor Certification - 2023
Timeline
Surgery Scheduler III
Sutter Health- PAMF OB/GYN
10.2019 - Current
Administrative Assistant II
Monterey County Surgical Associates
02.2017 - 10.2019
Supervisor/Key Carrier
Home Depot
03.2012 - 12.2016
Associate of Science - Administration of Justice
Merced Community Collage
- Adult and Pediatric First Aid/CPR/AED Training - 2023
- Domestic Violence Counselor Certification - 2023
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