DANIELLE NEVES

• Treatment rooms preparation, sanitization, & stocking
• Interviewed patients to obtain medical information and measure their vital signs, weight, and height
• Showed patients to examination rooms and prepared them for physicians
• Setup and monitored OB patients for non-stress tests
• Performed CLIA-waved testing
• Prescription Prior authorization & refills
• Referrals

• Performed diagnostic testing such as EKG and urinalysis
• Authorized drug refills and provided prescription information to pharmacies to fill prescriptions
• Contacted medical facilities or departments to schedule patient for X-rays and MRI's
• Greeted and checked in patients arriving at office or clinic for appointments or injections
• Scheduled appointments for patients (follow up in office and per phone)
• Answered multiple line telephone

• Instructed staff on how to handle difficult and complicated sales
• Assigned employees to specific duties throughout work shifts
• Planned and prepared work schedules per week
• Resolved customer complaints regarding sales and service
• Hired, trained, and evaluated personnel in sales, promoting or firing workers when appropriate.

Sales Associate - San Mateo

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Placed special orders or called other stores to find desired items
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires
• Priced, arranged, and displayed merchandise to promote sales throughout department and store.