Odaliz Arana-Torres
Lenexa,KS
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
KC Bariatric
Lenexa, KS
06.2022 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Filed insurance claims forms in accordance with applicable regulations.
- Responded to patient callbacks and phone-in prescription refill requests.
Front Desk Coordinator
Health Partnership Clinic
Olathe, KS
05.2021 - 05.2022
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained cleanliness of front lobby area.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Reviewed and copied paperwork for permanent records.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Warehouse Employee
Amazon
Lenexa, KS
08.2020 - 03.2021
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Lifted materials of varied weights on regular basis.
- Received deliveries, scanned packages and updated orders in internal database.
- Prepared inventory for shipment by attaching tags and labels.
Server/Lead Hostess
Mi Rachito
Lenexa, KS
03.2017 - 08.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Operated POS terminals to input orders, split bills and calculate totals.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Crew Member
McDonald's
Lenexa, KS
07.2016 - 01.2017
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Stocked shelves and cases with new or transferred items.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Restocked supplies, removed trash and cleaned areas.
- Totaled bills, accepted payments and returned change.
Education
High School Diploma -
Shawnee Mission South High School
Overland Park, KS07.2020
Skills
- Team collaboration
- Listening skills
- Customer assistance and interaction
- Technologically savvy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified CNA
Timeline
Medical Assistant
KC Bariatric
06.2022 - Current
Front Desk Coordinator
Health Partnership Clinic
05.2021 - 05.2022
Warehouse Employee
Amazon
08.2020 - 03.2021
Server/Lead Hostess
Mi Rachito
03.2017 - 08.2020
Crew Member
McDonald's
07.2016 - 01.2017
High School Diploma -
Shawnee Mission South High School