Jasmine Belton
Huntersville,North Carolina
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Arthritis knee Pain
Charlotte, NC
07.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
DENTAL RECEPTIONIST
Webber Dentistry At SouthPark
Charlotte, NC
06.2021 - 07.2023
- Verified, updated and entered patient information into system
- Answered and managed incoming calls and emails
- Scheduled cleanings and dental appointments for patients using appointment software
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
- Arranged documents for insurance claims
- Maintained master calendar and scheduled new appointments based on provider availability
- Gathered medical information, dental health history and vitals from patients
- Scheduled and confirmed patient appointments and consultations
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
SALES
Nike Company Store
Charlotte, NC
07.2018 - 01.2022
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Collected payments and provided accurate change
- Answered product questions with up-to-date knowledge of sales and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Education
High School Diploma -
Hopewell High School
Huntersville, NC06.2018
Skills
- Appointment Scheduling
- Verbal and Written Communication
- Incoming Call Reception
- Understanding of Dental Insurance
- Payment Processing
- Dental Terminology
- Dental Staff Support
- Insurance Billing
- Patient Flow Management
- PPO, HMO, and Medi-Cal and Dentil-Cal
- Technologically Savvy
- Office Opening and Closing
- Phone and Email Etiquette
- HIPAA Compliance
- Patient Scheduling
- Friendly and Outgoing
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created a highly effective new program that significantly impacted efficiency and improved operations.
Timeline
Medical Assistant
Arthritis knee Pain
07.2023 - Current
DENTAL RECEPTIONIST
Webber Dentistry At SouthPark
06.2021 - 07.2023
SALES
Nike Company Store
07.2018 - 01.2022
High School Diploma -
Hopewell High School
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