Itzel Olvera
Denver,Co
Summary
To grow within the organization and gain knowledge and experience. Passionate about achieving a challenging position. I like to face new and challenging tasks, where I will be able to demonstrate and implement my communication, organization, and multi-tasking skills.
Overview
16
16
years of professional experience
Work History
Health Enrollment Specialist
Clinica Family Health
Thornton, Colorado
04.2024 - Current
- Conducted enrollment screening and documented patient qualifications for payment programs.
- Maintained knowledge of reimbursement programs, including Medicaid, CHP+, CICP, and third-party payers.
- Registered patients in Management Information/Authorized Billing System and updated status changes.
- Explained complex program details to patients and providers using strong communication skills.
- Collaborated with diverse coworkers to resolve product and service-related issues.
- Promoted customer satisfaction by providing friendly and knowledgeable service.
- Identified customer needs promptly and addressed them efficiently.
- Delivered excellent face-to-face and phone service to all customers.
In-home Care
Edsy Homecare
08.2023 - Current
- Compassionate and dedicated home care professional with over two years of experience providing high-quality support to individuals with various needs in their homes.
- Skilled in assisting with daily living activities, medication management, and mobility support.
- Established positive relationships with family members of clients receiving care services.
Clerk
Bimbo Bakeries
10.2021 - 04.2024
- Dedicated bakery store clerk.
- Complied customer information into organized database for easy access.
- Prepared deposits according to established procedures.
- As well as computed, recorded and proofread data and reports.
Teaching Assistant
09.2009 - 09.2021
- Motivated and organized teaching assistant with over 12 years of experience supporting educators and students in diverse classroom settings.
- Skilled in assisting with lesson preparation, grading assignments, and providing one-on-one support to students.
Education
High School Diploma -
Manuel High School
Co01.2005
Skills
- Bilingual English/Spanish
- Fast Learner
- Well organized
- Work Independently
- Work in a fast-paced environment
- Good written and verbal communication skills in both English and Spanish
- Communication skills
- Enrollment verification
- Data entry skills
- Confidentiality handling
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Eligibility determination
- Patient registration
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Health Enrollment Specialist
Clinica Family Health
04.2024 - Current
In-home Care
Edsy Homecare
08.2023 - Current
Clerk
Bimbo Bakeries
10.2021 - 04.2024
Teaching Assistant
09.2009 - 09.2021
High School Diploma -
Manuel High School