Itzel Berenice Ortiz
Spring,TX
Summary
Bilingual professional with experience in customer service, childcare, and office support. Skilled in managing administrative tasks, including organizing paperwork, answering calls, and preparing invoices in restaurant and retail settings. Strong communicator with organizational abilities, ready to contribute to team success and pursue professional growth.
Overview
2024
2024
years of professional experience
Work History
Office Assistant (Part-Time)
Small Business
Humble
- Organized and filed business documents to maintain efficient record-keeping.
- Assisted with preparing invoices and administrative tasks.
- Assisted with preparing invoices and administrative tasks to ensure timely billing and operations support.
- Supported day-to-day office operations by coordinating tasks and resources for smooth workflow.
- Provided support to a small business during high school by handling various tasks.
Childcare Provider
Self-Employed
Spring, TX
01.2019 - 12.2023
- Ensured safe, dependable childcare for multiple families, fostering a nurturing environment.
- Designed and implemented age-appropriate activities, promoting development in a clean, organized space.
- Provided safe and dependable childcare from home for multiple families.
- Coordinated daily schedules, meals, and supervision for children, enhancing routine and structure.
Restaurant and Retail Team Member
Various Employers
- 01.2019
- Assisted customers in fast-paced restaurant and retail settings.
- Managed customer service, restocked items, maintained cleanliness, and ensured smooth daily operations.
- Collaborated with team members to enhance customer experience and address needs promptly.
- Exhibited reliability and adaptability while consistently upholding a strong work ethic.
Education
GED -
GED.com
07.2026
Skills
- Office Administration
- Customer Service
- Document Management
- Filing and Organizing Documents
- Invoice Preparation
- Answering Phone Calls
- Computer literacy
- Bilingual (English and Spanish)
- Time Management
- Adaptability
- Teamwork
- Strong Communication
- Dependable and Responsible
Additional Information
- Fluent in English and Spanish.
- Strong family values and extensive experience managing responsibilities independently.
- Motivated to learn new skills and grow within a professional environment.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Childcare Provider
Self-Employed
01.2019 - 12.2023
Restaurant and Retail Team Member
Various Employers
- 01.2019
Office Assistant (Part-Time)
Small Business
GED -
GED.com