Itzel Ramirez
Azusa,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
The Outlet By Els
10.2021 - 01.2024
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Cashier
El Pollo Loco
04.2017 - 10.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Chemical Engineering
California State Polytechnic University, Pomona
Pomona, CA05.2026
Skills
- Merchandise Restocking
- Drawer Management
- Customer Complaint Resolution
- Guest Services
- Cash Handling
Accomplishments
Involved in a program with Northrop Grumman for a robotics assignment.
Languages
Spanish
Native or Bilingual
Affiliations
- volunteer
Timeline
Customer Service Cashier
The Outlet By Els
10.2021 - 01.2024
Cashier
El Pollo Loco
04.2017 - 10.2019
Bachelor of Science - Chemical Engineering
California State Polytechnic University, Pomona
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