Itzel Rodriguez
Modesto,CA
Summary
First generation college student with AA in Natural Sciences with skills and competence to achieve a higher level of education. In the pursuit of becoming a Diagnostic Medical Sonographer. Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Strong commitment to comprehensive and individualized patient care and education.
Overview
6
6
years of professional experience
Work History
Server
Esmeralda's Mexican Restaurant
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
CNA
Modesto Post Acute
08.2019 - 09.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Nail Technician
Liquid Gold Studios
06.2018 - 03.2020
- Established strong client relationships through exceptional customer service and communication skills.
- Practiced highest standards of sanitation and sterilization of salon equipment to maintain hygiene and safety protocols.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Associate of Arts - Natural Sciences
Modesto Junior College
Modesto, CA04.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Menu memorization
- Adaptable and flexible
- Decision-making
- Cleaning and sanitizing
- Feeding and dressing assistance
- Compassionate communication
- HIPAA compliance
Activities
3/2022 - Present
- Volunteer with Garcia & Sons Construction Inc to gather donations, prepare, and distribute bags for the homeless community.
11/2019 - Present
- Volunteer with Sacramento Street Medicine to provide medical services to the unhoused community.
Languages
Spanish
Native or Bilingual
Timeline
Server
Esmeralda's Mexican Restaurant
03.2022 - Current
CNA
Modesto Post Acute
08.2019 - 09.2020
Nail Technician
Liquid Gold Studios
06.2018 - 03.2020
Associate of Arts - Natural Sciences
Modesto Junior College
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