Khody Stewart
San Diego,CA
Summary
Hardworking Student offering work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Motivated student with formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities and fluency in virtual work. Known for accomplishing objectives.
Overview
4
4
years of professional experience
Work History
Sales Associate
State Farm
03.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Developed an understanding of insurance selling and the insurance industry
- Coached Insurance agent's employees on my sales strategies to that they may use them to find success.
- Obtained Insurance license for Life, Accident and Health or Sickness.
GNC sales associate
GNC Live Well
06.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Generated new sales to achieve and exceed monthly sales goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Solved customer challenges by offering relevant products and services.
Service Experience Representative
Nordstrom Rack
02.2023 - 06.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and backed up other customer service managers.
- Opened credit cards for customers for commission and ranked within my few months as a top 20 in the district of credit card sells.
Wingstop Manager
Wingstop
02.2022 - 12.2022
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Intern
Electrical Department
07.2021 - 08.2021
- Restocked office supplies and retrieved files for staff.
- Ran wire
- Assisted with numerous tasks for staff
Volunteer
St Paul's Senior Service
10.2020 - 01.2021
- Planned and delivered numerous activities and special events for programs and services.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
Graduate
Morse High School
San Diego, CANo Degree - Business Administration
Southwestern College
Chula Vista, CASkills
- Administrative tasks
- Operations support
- Team collaboration
- Initiative
- Problem-solving
- Outstanding communication skills
- Talented leader
- Scheduling
- Standard Operating Procedure
- Sales Training
- Sales Expertise
- Customer Service
Accomplishments
- Supervised team of 8 staff members.
- Top 20 in credit card sales in the district.
- Coached Insurance agent's employees on my sales strategies to become successful.
- Obtained Insurance license.
- Top 10 in California for Life Insurance's sold within State Farm.
Timeline
Sales Associate
State Farm
03.2024 - Current
GNC sales associate
GNC Live Well
06.2023 - 03.2024
Service Experience Representative
Nordstrom Rack
02.2023 - 06.2023
Wingstop Manager
Wingstop
02.2022 - 12.2022
Intern
Electrical Department
07.2021 - 08.2021
Volunteer
St Paul's Senior Service
10.2020 - 01.2021
Graduate
Morse High School
No Degree - Business Administration
Southwestern College
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Yubia BurrolaYubia Burrola
Bodily Injury Claims Specialist at State FarmBodily Injury Claims Specialist at State Farm
Celine ZhongCeline Zhong
Customer Service Representative at State FarmCustomer Service Representative at State Farm
Andrew CrossAndrew Cross
Cashier at Vons Grocery StoreCashier at Vons Grocery Store