Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Itzela  Martinez

Itzela Martinez

Mobile,AL

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Eddie's Mexican And Honduran Restaurant to enhance dining experiences and maintain operational efficiency. My ability to foster team collaboration and manage cash transactions effectively contributed to consistently positive guest feedback and a seamless service flow. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Waitress

Eddie's Mexican And Honduran Restaurant
4451 Government Blvd, Mobile, AL 36693
05.2022 - 09.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

High School Diploma -

Baker High School
Mobile, AL
05.2024

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Cash Handling
  • Cleanliness

Languages

Spanish
Professional Working

Timeline

Waitress

Eddie's Mexican And Honduran Restaurant
05.2022 - 09.2023

High School Diploma -

Baker High School
Itzela Martinez