Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Server

Itzeleen Garduno

San Antonio,TX

Summary

Dynamic and enthusiastic professional committed to delivering exceptional customer service in fast-paced environments. Proven ability to quickly master company products and services, ensuring accurate and efficient support for customer inquiries. Equipped with well-developed communication and problem-solving skills, ready to leverage these strengths in a new role that prioritizes team performance and enhances customer satisfaction. Eager to contribute positively to a customer-focused organization while continuing to grow and develop professionally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

La Casona
07.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Medical Assistant / MA

Rhonda Brown Family Practice
01.2024 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

General -

Bay City High School
Bay City, TX
05-2025

Associate of Arts -

Wharton County Junior College
Wharton, TX
05-2025

Skills

  • Bilingual
  • Collaborative teamwork
  • CPR certified
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Accomplishments

  • College Board AP exams

Scored a 5 in AP Spanish

  • ECHS

Graduated with AA in Fine Arts


Certification

  • CPR certificate
  • BLS certificate
  • Texas Food Handler certificate
  • TABC certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

La Casona
07.2024 - 08.2025

Medical Assistant / MA

Rhonda Brown Family Practice
01.2024 - 05.2024

General -

Bay City High School

Associate of Arts -

Wharton County Junior College

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