Itzell Salazar
Houston,TX
Summary
Proven leader with a track record of enhancing operational efficiency and customer engagement at TitleMax. Skilled in inventory control and customer service, demonstrated by surpassing performance targets and fostering a loyal customer base. Excels in time management and problem-solving, ensuring optimal store organization and safety compliance.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
TitleMax
04.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Loader and Unloader
Walmart
10.2023 - 01.2024
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
Checker
Gulf Stream Marine
07.2021 - 01.2023
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies.
- Streamlined warehouse operations by implementing efficient picking and packing procedures for order fulfillment.
- Ensured optimal product quality, inspecting items for damage or discrepancies before packaging for shipment.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Fire Watch
Onpoint Industrial Services
02.2019 - 05.2021
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
- Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
Education
High School Diploma -
Houston Can Academy
Houston, TX06.2018
No Degree - Accounting
Interactive College of Technology
Pasadena, TX06.2026
Skills
- Time Management
- Customer Service
- Customer Service and Engagement
- Inventory Control
- Store Organization
- Inventory counting
- Data entry experience
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
TitleMax
04.2024 - Current
Loader and Unloader
Walmart
10.2023 - 01.2024
Checker
Gulf Stream Marine
07.2021 - 01.2023
Fire Watch
Onpoint Industrial Services
02.2019 - 05.2021
High School Diploma -
Houston Can Academy
No Degree - Accounting
Interactive College of Technology
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