Itziar Fernández
Oakland,CA
Summary
Dynamic and detail-oriented professional with a proven track record at S+S Gastro Grub Catering, excelling in multitasking and organization. Demonstrated expertise in menu memorization and exceptional customer service, significantly enhancing dining experiences. Skilled in both team support and food inspection, consistently ensuring high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
S+S Gastro Grub Catering
Oakland, CA
07.2023 - Current
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted in training new servers.
Runner, Busser, Barista
Bombera/Cosecha
Oakland, CA
02.2021 - 08.2022
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Arts -
Berkeley City College
Berkeley, CA05-2026
High School Diploma -
Oakland School For The Arts
Oakland, CA05-2024
Skills
- Multitasking and organization
- Menu memorization
- Hostess support
- Team member support
- Food inspection
- Table resetting
Languages
Spanish
Native/ Bilingual
Timeline
Server
S+S Gastro Grub Catering
07.2023 - Current
Runner, Busser, Barista
Bombera/Cosecha
02.2021 - 08.2022
Associate of Arts -
Berkeley City College
High School Diploma -
Oakland School For The Arts
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