IVAN AKANA
Las Vegas,NV
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Operations service concierge
JSX
Las Vegas, NV
09.2025 - Current
- Coordinate passenger arrivals and departures with steady attention to timing, courtesy, and operational flow.
- Monitor gate-area conditions and respond quickly to service needs, changes, or passenger concerns.
- Assist with boarding preparation by organizing materials, reviewing procedures, and supporting smooth passenger movement.
- Maintain a clean, organized service area that reflects company standards and supports positive customer experiences.
Carpenter
Cavalier Construction
Kailua-Kona, Hawaii
09.2023 - 08.2025
- Assisted in the installation of metal framing systems for commercial construction projects.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Constructed forms for concrete pours in accordance with building codes.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
Cargo Agent
Aloha Air Cargo
Hilo, USA
07.2022 - 09.2023
- Loaded, balanced and secured product to safely transport goods.
- Hooked and unhooked trailers from tractor and converter dollies.
- Delivered customer orders to homes and places of business within established time frames.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Truck Driver
Big Island Builders
Hilo, USA
11.2018 - 07.2022
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Ramp Agent
Hawaiian Airlines
Kailua-Kona, USA
04.2016 - 11.2018
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Connected electrical power units and service hoses to aircraft.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Collected, sorted and checked baggage tags against flight lists.
Sales Associate
Sports Authority
Hilo, USA
09.2015 - 04.2016
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Kea’au High School
Kea‘au, HI05.2014
Skills
Customer-oriented
Timeline
Operations service concierge
JSX
09.2025 - Current
Carpenter
Cavalier Construction
09.2023 - 08.2025
Cargo Agent
Aloha Air Cargo
07.2022 - 09.2023
Truck Driver
Big Island Builders
11.2018 - 07.2022
Ramp Agent
Hawaiian Airlines
04.2016 - 11.2018
Sales Associate
Sports Authority
09.2015 - 04.2016
High School Diploma -
Kea’au High School