Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Additional Information
Languages
CUST
Timeline
Generic

Ivan Alark

Miami

Summary

Experienced sales representative with a diverse background in auto sales, lead generation, fundraising, and hospitality. Dedicated to delivering exceptional customer service by actively listening to customers and addressing their specific needs. Committed to exceeding customer expectations and building long-lasting relationships. Skilled in identifying opportunities to drive sales and enhance overall customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Executive Sales Representative

COAST TO COAST IMPORTS
07.2024 - 02.2025
  • Maintain extensive knowledge of high-end cars. Handling incoming leads for other CRM software and converting them to appointments is key to success. Learn what the customer is looking for and bring out the most value of the vehicle of interest with my enthusiasm, allowing them to feel great about their potential purchase.

Business Development Center Representative

CASE AUTOMOTIVE GROUP
04.2023 - 07.2024
  • Leveraged CRM systems to oversee and transform incoming leads into in-store appointments for the sales team to convert into sales. Call, text, and email within the first 5 mins of new lead incoming. Tracking KPI metrics to understanding strengths and weaknesses in the appointment setting process, spanning into closing with salesmen.

Valet Attendant

SP+ PARKING SYSTEMS
08.2022 - 03.2023
  • Worked as Valet at the Ritz-Carlton Hotel for SP+ Parking. Assisted arriving guests of the hotel, issuing valet tickets, and parking car. Provided refreshments, handled baggage, and used Opera for proper billing of fees. Remembering to assume the guests next needs of the guests is imperative to providing world class service and an unforgettable experience.

Jet Ski Instructor/tour Guide

BOUYAH WATERSPORTS
04.2021 - 03.2022
  • Instruct and supervised customers riding jet skis, while also giving tours to guests around beautiful downtown Miami on the water. Performed necessary maintenance to ensure safe, reliable jet ski operation.

Sales Representative

EQUILIBRIUM MARKETING SOLUTIONS
01.2020 - 03.2021
  • Represented high-profile nonprofit organizations to gain monthly donors for charities. This included face-to-face customer interaction, building trust with potential donors to encourage them to help to the best of their ability.

Education

Bachelor’s Degree - Electrical Engineering

Florida International University
Miami, FL
04.2025

Bachelor’s Degree - Civil Engineering

FLORIDA MEMORIAL UNIVERSITY
Miami Gardens
04.2022

Skills

  • Sales & Marketing Customer Service Active Listening Communication Lead Generation Product Knowledge Fundraising Follow Through Time Management Microsoft Excel & Outlook
  • System analysis, circuit analysis, digital design/systems, C, Python, thermodynamics, AC/DC
  • Digital marketing, web design, DevOps, google ads, SEO

Certification

First Aid, Food Handler, CPR, Project Management Professional (PMP); valid driver’s license

Affiliations

  • Brickell Run Club Member
  • BoatsToGo
  • Prime Luxury Rentals affiliate

Additional Information

I am currently enrolled into Coursera’s Google digital marketing and ads course certification program.

Languages

English
Native or Bilingual
Spanish
Professional Working

CUST

Willing to relocate. Authorized to work in the US for any employer.

Timeline

Executive Sales Representative

COAST TO COAST IMPORTS
07.2024 - 02.2025

Business Development Center Representative

CASE AUTOMOTIVE GROUP
04.2023 - 07.2024

Valet Attendant

SP+ PARKING SYSTEMS
08.2022 - 03.2023

Jet Ski Instructor/tour Guide

BOUYAH WATERSPORTS
04.2021 - 03.2022

Sales Representative

EQUILIBRIUM MARKETING SOLUTIONS
01.2020 - 03.2021

Bachelor’s Degree - Electrical Engineering

Florida International University

Bachelor’s Degree - Civil Engineering

FLORIDA MEMORIAL UNIVERSITY

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