Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ivan Carmona

Chattanooga,TN

Summary

Accomplished Sales Manager, adept in business analysis and sales expertise, led teams to surpass gross profit goals to over $1M in 2024, demonstrating exceptional teamwork and collaboration. Excelled in expanding client bases and fostering robust customer relationships, with a proven track record of enhancing sales and profitability.

Overview

8
8
years of professional experience

Work History

Logistics Sales Manager

Steam Logistics
12.2021 - 07.2024
  • Led a successful sales team with 3 of the top 5 Drayage customers in the company.
  • #1 Team in Gross Profit in 2024 across entire company. Over $1M in Profit by end of June 2024.
  • Led a team that moved 1,200 + shipments per month.
  • Expanded client base by identifying and targeting new business opportunities through market search & analysis.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales by developing and implementing effective sales strategies.
  • Built long-lasting client /carrier relationships through excellent customer service and proactive communication.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

General Manager

Workout Anytime
06.2020 - 12.2021
  • Managed sales goals, employee reviews, training, schedules, and sales training.
  • Expanded member base by cold calling & executing a great customer experience.
  • Developed and implemented strategies to increase sales and profitability.
  • Ensured that cleanliness & operations exceeded goals
  • Controlled social media posts for marketing and exposure purposes

General Manager

Planet Fitness
04.2016 - 05.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Operated all functions of the business to ensure the best customer experience.

Education

High School Diploma -

Heritage High School
Ringgold, GA
05.2015

Skills

  • Sales Expertise
  • Microsoft 360
  • Business Analysis
  • Teamwork and Collaboration
  • Professionalism
  • Staff Development
  • Logistics Expertise
  • Transportation Management
  • Customer Service
  • Problem-Solving
  • Multitasking

Accomplishments

  • Supervised a team of 4 staff members with 1,200 + shipments/month.
  • Brought in over $1M in Profit by June 2024
  • Managed 3 of the top 5 customers at Steam Logistics by providing excellent customer service & proactive communication/actions.
  • Expertise in Sales by expanding client base and maximizing current margin opportunities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Logistics Sales Manager

Steam Logistics
12.2021 - 07.2024

General Manager

Workout Anytime
06.2020 - 12.2021

General Manager

Planet Fitness
04.2016 - 05.2020

High School Diploma -

Heritage High School

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Ivan Carmona