Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lawrence Serronico

ALPHARETTA,Georgia

Summary

Goal-oriented with distinguished experience in the container drayage industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

9
9
years of professional experience

Work History

Logistics Sales Manager

Goodwin Trucking Group
10.2018 - Current
  • Increased profitability by implementing cost-saving strategies in the logistics process.
  • Streamlined shipping and transportation processes for greater efficiency and customer satisfaction.
  • Enhanced communication between departments for better coordination in the delivery process.
  • Conducted market research to identify potential customers and increase sales opportunities.
  • Managed a team of sales representatives, setting goals and monitoring performance to drive success.
  • Mentored junior sales staff members by sharing industry insights, developing their skills through hands-on training sessions.
  • Participated in quarterly reviews with upper management on performance results, identifying areas for improvement.
  • Built relationships with customers and community to establish long-term business growth.
  • Provided exceptional customer service, addressing concerns promptly and maintaining client satisfaction.
  • Negotiated favorable contract terms with suppliers, resulting in reduced costs and improved profit margins.

Sales Associate

Goodwin Trucking Group
10.2018 - 11.2021
  • Increased client satisfaction by streamlining logistics processes and implementing cost-effective solutions.
  • Developed strong relationships with carriers, leading to improved delivery times and reduced costs for clients.
  • Implemented data analysis tools to identify trends and optimize sales strategies, resulting in increased revenue.
  • Negotiated favorable contracts with carriers and vendors, securing better rates for clients.
  • Trained new team members on sales techniques and logistics processes, fostering a knowledgeable salesforce.
  • Established long-term partnerships with key accounts, ensuring consistent revenue generation and growth opportunities.
  • Managed a diverse portfolio of accounts, addressing unique logistical challenges across various industries.

Logistics Assistant

Goodwin Trucking Group
08.2015 - 10.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
  • Data Mining for new clients and connecting them with our sales representatives.
  • Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
  • Tracked orders and notified customers of status or potential delays.
  • Built long-term relationships due to prompt and courteous service.
  • Sent 20,000 sales emails a day using an in house system.

Education

High School Diploma -

South Forsyth High School
Cumming, GA
05.2016

Skills

  • Transportation Management
  • Warehouse Management
  • Logistics Optimization
  • CRM software proficiency
  • Sales strategy development
  • Logistics expertise
  • Container Availability
  • Drayage
  • Brokering
  • Operations Management
  • New Business Development
  • Shipping and Receiving Oversight

Additional Information

References:


  • Dawn Dinan ( Manager) - 727-409-3248

Timeline

Logistics Sales Manager

Goodwin Trucking Group
10.2018 - Current

Sales Associate

Goodwin Trucking Group
10.2018 - 11.2021

Logistics Assistant

Goodwin Trucking Group
08.2015 - 10.2018

High School Diploma -

South Forsyth High School

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Lawrence Serronico