MARTIN ALMANZA
Laredo
Summary
Experienced logistics professional with a proven track record in dispatching, coordinating, forwarding, and brokering operations. Skilled in optimizing supply chain processes and managing the end-to-end movement of goods to ensure timely and efficient delivery. Adept at problem-solving, cost reduction, and improving operational workflows. Known for strong organizational skills and the ability to thrive in fast-paced environments. Committed to delivering exceptional service and driving operational excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Logistics Sales Manager
MR Freight Logistics
09.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered recommendations to long-term accounts to promote awareness to key carriers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
International Logistics Coordinator - Air Operations
Total Quality Logistics (TQL)
01.2024 - 08.2024
- As an International Logistics Coordinator at TQL, I operated logistics needs in air freight forwarding
- I effectively managed the coordination of air freight into the US, collaborating with airlines, terminals, carriers, and overseas agents to ensure seamless and timely delivery of goods
- My role required meticulous attention to detail, strong communication skills, and a deep understanding of international shipping regulations to optimize the logistics process and meet customer satisfaction
- Tracked orders and notified customers of status or potential delays.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Logistics Support Coordinator Specialist (After hours)
Total Quality Logistics (TQL)
08.2023 - 12.2023
- At TQL, I worked after hours to provide exceptional support to both carriers and customers, ensuring their needs were met promptly and efficiently
- My role involved managing logistics operations outside of regular hours, addressing issues as they arose, and coordinating with carriers to facilitate smooth and timely deliveries
- I was instrumental in maintaining high service levels and resolving any challenges, which contributed to increased customer satisfaction and operational success
- My dedication to going the extra mile ensured seamless communication and support across all facets of the logistics process
- This role was particularly rigorous as I operated with minimal oversight from management and advisors, requiring me to independently handle complex issues and make critical decisions
- My responsibilities included managing logistics operations, addressing any problems that arose, and coordinating with carriers to ensure smooth and timely deliveries
- Despite the added difficulties of working without immediate managerial support, my dedication and problem-solving skills ensured high service levels and operational success, contributing to increased customer satisfaction
Southbound Logistics Planner / Dispatcher
Sal-Trans Express
06.2021 - 07.2023
- At Sal-Trans Express, I oversaw all logistics operations for the Southbound Department, managing end-to-end processes to ensure smooth and efficient delivery of goods
- My role involved coordinating shipments, optimizing routes, and handling both dispatch and forwarding tasks
- I implemented strategies to enhance operational workflows, streamline communication, and resolve any issues that arose, leading to improved service levels and cost efficiencies
- My hands-on approach and strong organizational skills were key in maintaining high performance and customer satisfaction in a dynamic logistics environment
- Additionally, before taking on the role of southbound, I was able to work along side the owner/President of the company from where there was only 2 trucks to becoming a medium size company with 60 trucks
- This allowed to me to view other aspects of the business like safety DOT regulations, permits, driver managing, and accounting before focusing my skills on the logistic operation solely
Education
Business Admin. - Supply Chain Management and Logistics Operations
University of Texas At San Antonio
San Antonio, TX05.2024
Other - Business Administration
Laredo College
Laredo, TX05.2022
High school or equivalent -
JB Alexander High School
Laredo, TX05.2021
Skills
- Problem solving
- Customer service
- Microsoft Office fluency
- Fast paced environments
- Transportation management
- Logistics expertise
- Freight forwarding
- Goal setting
- Team motivation
- Continuous improvement
- Relationship building
- Adaptability
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Logistics Sales Manager
MR Freight Logistics
09.2024 - Current
International Logistics Coordinator - Air Operations
Total Quality Logistics (TQL)
01.2024 - 08.2024
Logistics Support Coordinator Specialist (After hours)
Total Quality Logistics (TQL)
08.2023 - 12.2023
Southbound Logistics Planner / Dispatcher
Sal-Trans Express
06.2021 - 07.2023
Other - Business Administration
Laredo College
Business Admin. - Supply Chain Management and Logistics Operations
University of Texas At San Antonio
High school or equivalent -
JB Alexander High School
Similar Profiles
Zhasmina AsanbaevaZhasmina Asanbaeva
Account Manager at GTS Freight Logistics IncAccount Manager at GTS Freight Logistics Inc
Quahsim GredicQuahsim Gredic
Transportation Dispatcher at Face The Freight LogisticsTransportation Dispatcher at Face The Freight Logistics
Robert J. SandersRobert J. Sanders
Sales Supervisor / Transportation Dispatcher at JR Logistics & Freight LLCSales Supervisor / Transportation Dispatcher at JR Logistics & Freight LLC