Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ivan Catalan

Pasco

Summary

Motivated and detail-oriented IT support technician with hands-on experience in hardware troubleshooting, software installation, and network support. Proven ability to diagnose, repair, and maintain computer systems. Holds a CompTIA A+ Certification, demonstrating a strong foundation in IT fundamentals. Known for strong communication, problem-solving, and time management skills in fast-paced environments.

Overview

3
3
years of professional experience
21
21
Certification

Work History

Night Stocker

Foodcity
03.2025 - 06.2025
  • Maintained efficient stocking and inventory rotation across all departments.
  • Practiced effective time management and teamwork to meet overnight deadlines.

Roof Technician

RoofMaxx
12.2024 - 06.2025
  • Assisted with application of roof treatment products and ensured site safety compliance.
  • Documented maintenance work and provided customer education on service benefits.

Computer Technican Intern

JobCorps
02.2024 - 12.2024
  • Provided technical support to students and staff including troubleshooting desktops, laptops, and printers.
  • Installed operating systems and software updates, managed helpdesk tickets, and improved network efficiency.
  • Participated in system diagnostics, malware removal, and minor hardware repairs.

Paintball Referee

Red Dot Paintball
04.2023 - 01.2024
  • Ensured player safety, administered first aid when needed, and enforced rules on the field.
  • Demonstrated excellent communication skills and conflict resolution in high-stress settings.

Education

Penn Foster Career School
Scranton, PA

Trade - Computer IT

JobCorps
Sedro-Woolley, WA

Skills

  • Hardware Installation & Troubleshooting
  • Operating Systems: Windows, macOS, Linux (basic)
  • Software Support & Configuration
  • Networking Fundamentals
  • Customer Service & Technical Support
  • Ticketing Systems (Basic knowledge)
  • Data Backup and Recovery
  • Cybersecurity Awareness
  • Microsoft Office Suite

Accomplishments

Grease Trap Redesign – FLL Robotics Project

  • Collaborated in a STEM-based team to redesign a commercial grease trap.
  • Successfully improved its efficiency by 17% using analytical and engineering methods.

Certification

Certifications:

  • CompTIA A+
  • ServSafe Certified
  • FEMA Emergency Management Institute (EMI) – Multiple Certifications

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Night Stocker

Foodcity
03.2025 - 06.2025

Roof Technician

RoofMaxx
12.2024 - 06.2025

Computer Technican Intern

JobCorps
02.2024 - 12.2024

Paintball Referee

Red Dot Paintball
04.2023 - 01.2024

Penn Foster Career School

Trade - Computer IT

JobCorps

Similar Profiles

CREATE PROFILE