Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivan Chavez

Bell,CA

Summary

While I did have temporary and seasonal positions, I did learn a lot of different types of experiences in a work environment. While working as a locksmith, I did all different types of work, like operating different types of key cutting and key programming machines. While working for Target, I learned a lot about customer experience and how guests should feel when entering a service. Currently, I am a very motivated college student with a track record of excellence, and I intend to improve my professional working skills by utilizing excellent communication and time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Starbucks Barista

Target
Norwalk, CA
10.2023 - 01.2024
  • Seasonal Position
  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Managed the morning rush of customers daily with efficient, levelheaded customer service.
  • I greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepare specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Collected payments and provided accurate change.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported the highest standards of conduct and service to support the company's reputation.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Prepared and served hot or cold beverages on time without creating any mess.
  • I made sure to make an overall connection with the guest, fulfilling their needs and making sure that they enjoyed their experience at Starbucks.

Starbucks Barista

Target
Lakewood, CA
04.2023 - 08.2023
  • Temporary position
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • I made sure that there was no expired food in the work area.
  • made sure that drinks were handed out properly and at a perfect speed.

  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Managed the morning rush of customers daily with efficient, levelheaded customer service.
  • I greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Describe menu items to customers and suggest products based on stated preferences.

Fulfillment Expert

Target
Norwalk, CA
11.2022 - 01.2023
  • Seasonal Position
  • Grabbing a walkie-talkie in order to keep contact with any team member anywhere throughout the store to make sure that anything is missing or if we need help
  • I made sure to also grab a working zebra device to start with the orders.
  • Whenever there was no opportunity to pick up mobile orders made by guests, I would switch to shipping orders with the approval of a leader.
  • Delivered goods to specified destinations in a timely manner.
  • Carrying heavy items onto carts and pushing around the store
  • Provided timely delivery of goods according to customer needs.
  • made sure that no order was damaged; if damaged, another item would be grabbed and put into the cart in order to fulfill the order.

Locksmith

Chavez Locksmith
Vernon, CA
06.2021 - 11.2022
  • Programmed transponder keys for cars using special diagnostic tools.
  • Provided emergency lockout services by unlocking doors, safes, and cabinets.
  • Operated tools and devices to open locks when no key was available.
  • Cut new keys and duplicate existing ones by using key-cutting machines.
  • Created master key systems to provide access to multiple areas within a building.
  • Move picklocks in cylinders to open door locks without keys.

Education

Bachelor of Science - Healthcare Administration

California State University, Long Beach
Long Beach
06-2026

Skills

  • Coffee Expertise
  • POS Systems
  • Food Preparation
  • Cash Handling
  • Espresso Machine Operation
  • Food Running
  • Menu Memorization
  • Ordering Procedures
  • Retail Management
  • Fluent in both English and Spanish
  • Safe Food Handling
  • Exceptional Customer Service
  • POS System Operation
  • Team Leadership
  • Performance Improvement

Certification

  • Food Handlers Certification
  • Drivers License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary

Timeline

Starbucks Barista

Target
10.2023 - 01.2024

Starbucks Barista

Target
04.2023 - 08.2023

Fulfillment Expert

Target
11.2022 - 01.2023

Locksmith

Chavez Locksmith
06.2021 - 11.2022

Bachelor of Science - Healthcare Administration

California State University, Long Beach
Ivan Chavez