Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ivan Crespo

Edina,MN

Summary

Dynamic professional with a proven track record at Target, excelling in customer service and inventory management. Recognized for exceptional stress tolerance and efficient multitasking, I consistently generated repeat business and maintained high customer satisfaction. Skilled in route planning, I effectively managed operations, ensuring accuracy and enhancing service delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shipt Shopper

Shipt
12.2020 - 02.2024
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained 4.9 rating with over 2000 individual orders

Assistant Manager

Target
02.2016 - 04.2020
  • I Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • We won awards based on the amount of customers who would compliment our work and consistently was top one or two.
  • During opening and closings I was the one in charge of accessing the vault with money and running the entire front end of the store.

Education

Associate of Science - Computer Engineering

NDSU
Fargo, ND
12-2024

Skills

  • Route planning
  • Professional appearance
  • Stress tolerance
  • Efficient multitasking
  • Limited but some experience giving people grounds offered to me by Kevin Redden
  • Time management

Accomplishments

I started at ATP Flight school at the KFCM location, so I have a lot of experience at flying cloud. I did my Single engine land Private instrument and commercial rating through ATP. Since I flew archers with G1000’s the transition to AV8 was smooth. At AV8 I have completed my CFI and CFII. I am also currently finishing my multi engine commercial and MEI ratings through AV8 as well. This means I will be experienced in your DA-42’s. Lastly, I have never had a checkride fail.

Certification

CFI, CFII, Commercial single engine land with an instrument rating.

Timeline

Shipt Shopper

Shipt
12.2020 - 02.2024

Assistant Manager

Target
02.2016 - 04.2020

Associate of Science - Computer Engineering

NDSU

Similar Profiles

CREATE PROFILE