Ivan Damian
Redwood City,CA
Summary
Seasoned Solution Specialist with a strong track record in SMB sales. Expert in delivering customized technology solutions that drive revenue growth and improve operational efficiency. Skilled in building client relationships and providing tailored recommendations in connectivity, communication, and cybersecurity. Committed to exceeding sales targets and ensuring long-term client satisfaction.
Overview
6
6
years of professional experience
Work History
Solution Specialist SMB Focus
Verizon Consumer Group
03.2022 - Current
- Conducted in-depth needs assessments and product demonstrations, showcasing how solutions align with business objectives and drive growth.
- I prioritized customer satisfaction by providing personalized recommendations and addressing inquiries, leveraging my deep product knowledge
- Collaborating with colleagues, I optimized store performance and received recognition for outstanding sales achievements and customer service excellence.
- Exceeded quota for new logo activations and received recognition consistently all years as leading sales rep.
- Collaborated with internal teams to tailor solutions and address complex client requirements, ensuring a cohesive approach to service delivery.
Mobile Expert Lead
T-Mobile Corporation
02.2019 - 03.2022
- I managed daily store operations, including opening and closing procedures, cash handling, and inventory management, ensuring compliance with corporate standards
- I provided exceptional customer service by assisting customers, addressing inquiries, and promoting sales
- Additionally, I led and trained team members, implemented security measures, and contributed to a positive and efficient store environment.
- Discovered and closed potential new logo accounts consistently for SMB and Consumer.
After School Program Instructor
Boys and Girls Club Peninsula
04.2018 - 01.2019
- I led engaging activities, provided supervision and homework assistance, and fostered a positive environment for children's academic and social development, serving as a mentor and role model.
Education
High School Diploma -
Menlo-Atherton High School
03.2017
Skills
- Process improvement
- Technical proficiency
- Cost-benefit analysis
- Report writing and presenting
- Critical thinking skills
- Excellent communication skills
- Strong interpersonal skills
- Proactive and self-motivated
- Exceptional organisational skills
Timeline
Solution Specialist SMB Focus
Verizon Consumer Group
03.2022 - Current
Mobile Expert Lead
T-Mobile Corporation
02.2019 - 03.2022
After School Program Instructor
Boys and Girls Club Peninsula
04.2018 - 01.2019
High School Diploma -
Menlo-Atherton High School
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